Data Analyst - DPW Grounds - Admin

Full Job Description

Agency SummaryThe Indianapolis Department of Public Works (DPW) aims to improve residents’ quality of life through bettering public spaces and infrastructure, and through providing excellent public services.

With a focus on multi-modal connectivity, thriving green spaces, meaningful capital improvements, universal accessibility, and collaborative public and private partnerships, DPW builds and maintains public infrastructure and park land; manages solid waste collection; and keeps the City’s entire vehicle fleet rolling.

One of the largest City agencies, “Team DPW” commits itself to effective efficient customer service for residents and visitors to Indianapolis.

Job SummaryPosition is responsible for the data analysis, quality control, and general data administration within DPW Operations’ asset and workflow management solutions.

At the direction of the Program Manager: Data & Tech, the position collaborates with Garage Superintendents and Union Management, assists with weather events, and participates in special projects.

Equal Employment OpportunityThe City of Indianapolis Marion County is an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Requirements

• Conducts daily data management of DPW Operations’ work orders.
• Performs analysis of DPW Operations’ data, including quality control on elements such as labor costs, material costs and usage, location of work completed, and production outputs.
• Coordinates regularly with Garage Superintendents and Union Management on daily work logs and process improvements.
• Conducts queries and provides regular reporting to assist with procurement, financial planning, workflow management, and resource alignment.
• Verifies Service Requests have been closed as work orders are inputted – ensuring the Mayor’s Action Center’s data is accurate and up-to-date.
• Assists with all snow events across Marion County, including tracking plow movement and schedules, salt usage, and general support to Operations Management.
• Provides technical assistance and oversight to DPW garages during annual benefit selection period, and regularly collaborates with DPW finance/payroll teams to support DPW Operations.
• Assists DPW Dispatch and other Operations staff as needed.
• This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

High School diploma and/or GED, and at least one (1) year experience in a general office environment. Experience with Microsoft Outlook.

Effective communication skills and the ability to interact tactfully with a variety of individuals. Effective record keeping, time management and project management skills.

Additional Information

Position requires the knowledge of established policies and procedures, which controls most of the incumbent(s) actions. Independent judgment is utilized on a case-by-case basis when analyzing data.

Errors in judgment may cause inconsistencies and inconveniences within DPW data, as well as potential regulatory reporting and budgetary problems.