Program Analyst III - (IBM Maximo Business Unit Administrator)

Full Job Description

Job Description
This position will administer and maintain the IBM Maximo Application Suite system, ensuring optimal performance and reliability. This position will provide support for Maximo users, addressing and resolving system-related issues promptly. Incumbent will assist with system upgrades, patches, and enhancements to keep the system current and functional. The ideal candidate will have excellent communication skills and the ability to collaborate with consultants and subject matter experts across internal and external teams and interdependent groups within the organization in areas related to system security, administration, and other enterprise-wide initiatives that could impact the Maximo solution.

Essential Duties

• Develop and maintain comprehensive system documentation and procedures
• Perform data imports, exports, configure and customize the system as required
• Collaborate with Department of ITS and business teams to understand requirements and implement effective solutions
• Monitor system performance, optimize configurations for efficiency, and troubleshoot technical issues as well as system utilization, changes, and performance
• Maintain disaster recovery/business continuity plans related to the Maximo Asset Management System
• Maintain electronic workflow processes within the systems that mirror the current organization business processes
• Create training documents and deliver training sessions for Super Users and End Users
• Maintain user and labor records in system including assignment of security settings, purchase approval levels, and any other key internal controls
• Perform records maintenance such as Labor, Crafts, Locations, Assets, Systems, and Item Masters
• Write queries in SQL Server Management Studio

Other Job Requirements/Information

• This job is eligible for a hybrid telework schedule after an initial probationary period and individual approval.

Grade
The grade for this position is C44(1). Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• Bachelor's Degree in Business Administration, Computer Science, Management Information Systems, or a closely related field.

Five years of professional auditing or analyst experience, including three (3) years of project management experience.

Experience working with IBM Maximo as an Administrator preferredAn equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

• Valid Driver’s License

Required Knowledge and Experience

• Maximo Configuration and Customization, including but not limited to workflow automation, security groups, Cron Task, Escalations, and e-mail listeners
• Proficiency in Maximo Administration including WebSphere app server
• IBM Maximo Application Suite (MAS8), including installation processes
• Maximo Integration with external systems/interfaces
• Cloud technologies such as IBM Cloud, Azure, GCP, and AWS
• SSO, LDAP, and SAML configurations
• Proficiency in databases such as IBM DB2, MySQL, and Oracle
• Crystal Reports
• SQL Server Management Studio

Preferred Knowledge and Experience

• Maximo Configuration Migration using Migration Manager
• RedHat operating systems
• Maintaining any enterprise-level system
• Managing and supporting BIRT reporting with Maximo
• TRM Rules Manager
• Customer-facing interaction and support, to include providing architectural solutions based on expectations
• Project management
• Proposal writing

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here.

Qualifications

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities.

We are committed to hiring those who share our dedication to making life better for our residents and business owners.

The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more.

The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

VisionGwinnett is the preferred community where everyone thrives! MissionGwinnett proudly supports our vibrantly connected community by delivering superior services.

ValuesIntegrity: We believe in being honest, building trust, and having strong moral principles.Accountability: We believe in stewardship, transparency, and sustainability.Equity: We believe in fairness and respect for all.Inclusivity: We believe in engaging, embracing, and unifying our communities.Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring ProcessGwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.

As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.