Office of Technology Trainee - Administration - Office of Technology - Kanawha Co.

Full Job Description

*** This job opportunity is not in the classified service and is not covered by the West Virginia Division of Personnel merit system ***

Job Posting: IS2600022 PSA

Alternate Posting: IS2600021 PSA

Position Title: OT Trainee

Position Number: 0231P0236

Vacancies: 1

County/Counties Vacancy Covers: Kanawha

Work Location: Kanawha County, WV

We welcome you to join our WV Office of Technology team where we value work/life balance. We offer a great benefits package that includes paid holidays, insurance and flexible benefits, and ample annual and sick leave accrual. Various training opportunities are provided for our employees.

The location of this position will be in the following county: Kanawha.

Requirements for this position include but are not limited to:

• A valid driver’s license and dependable transportation are required.

• Travel to various State Agencies to perform work.

• Maintain accurate mileage records.

• You must be able to lift up to 50 pounds.

• Providing excellent customer service is a priority.

• Regular attendance is an essential part of this position.

Job Duties: While working with a mentor and team members, you will:

• Learn to image computers using a WVOT standard image.

• Learn to install and configure hardware and software in multiple state agencies which may include Department of Corrections Facilities and/or State Hospitals.

• Learn to troubleshoot hardware and software issues.

• Learn basic networking.

• Learn to connect to computers remotely to install software and troubleshoot issues.

• Learn to use an ITSM (IT Service Management) tool to accept assignment of incidents and tasks and update the ITSM daily, recording all work performed and resolving incidents or tasks when completed.

• Assist the service desk answering calls on a rotating schedule.

• ** Placed on a rotating call out schedule ** (Kanawha County Only).

• Performs other duties as assigned.

Desired Qualifications:

Training: Associate degree from an accredited college or university with nine (9) semester hours of computer science/Information technology.

OR

Substitution: High school diploma or the equivalent.

AND

completion of certificate.

OR

Experience: Two (2) years of full-time or equivalent part-time paid experience in information, telecommunication, or wireless technology, and/or information related fields.

* As a condition of employment, an inquiry into job-related information will be completed which may include, but not limited to, criminal records, abuse registry records, driving records, employment history, and education and training.

Failing to cooperate with this process, providing false or incomplete information, and/or discovery of disqualifying information may result in denial of or dismissal from employment or denial of transfer irrespective of when discovered.

Click The APPLY Link To Apply Online.

INSTRUCTIONS TO APPLICANT:

You must submit an application for each position of interest.

Your complete work history is used to qualify you for positions. Please be as detailed as possible and list all of your past employment in the Work Experience section of your application or you may attach it to your application with a resume.

If you have not previously submitted a copy of your official transcript or diploma, or licensure or training earned, you may attach it to your application or email it to applicantservices@wv.gov

If you have already submitted copies of these documents with other applications, please do not resubmit. You may contact Staffing & Recruitment at 304-414-1852 if you have any questions.

If you would like to be notified of jobs of this nature or in other categories, please complete our Job Interest Card

Qualifications

***Your complete work history is needed to qualify you for positions. Please be as detailed as possible and list all of your past employment.***

Additional Information

* Internal applications should be emailed to OTASO@wv.gov Please include the posting number on your application.