Human Resource Assistant 2

Full Job Description

The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional HR Assistant 2 in the Bureau of Human Resources, Systems and Services Division.

In this role you will be responsible for serving as a Worker's Compensation Assistant making initial contact with injured employees, inputting claims, and updating and modifying claims as needed.

If this sounds interesting and you qualify, apply with us today!

Requirements

In this role, you will be responsible for providing assistance to employees by answering inquiries related to the workers’ compensation program, policy, and procedures.

This position verifies work-related injury claim allegations through contact with the injured employee, the employee’s supervisor, witnesses, and any other involved persons; determining the nature of the claim.

You will gather relevant facts surrounding the circumstances of the alleged injury, obtain necessary documents and materials to support the workers’ compensation case, and request medical documentation required from retail store district managers.

This position will notify the injured employee’s supervisor and district manager’s office of the appropriate leave status and coding.

You will also communicate with the third-party claims administrator to ensure all relevant information is provided and received during the claim’s investigation process.

Additionally, this role annotates and maintains various internal follow-up logs and databases. Data is maintained in SAP, ACCESS and EXCEL.

You will track absence activity and actions resolving errors that occur.

Incumbents provide “first-level” assistance to the Bureau of Commonwealth Payroll Operations (BCPO) related to workers’ compensation claims/payments and resolves errors by correcting erroneous data in SAP or by submitting a Help Desk Ticket as appropriate.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

Telework: This position is eligible for telework. You will have the opportunity to work from home part-time up to 4 days a week, with 1 day per week in the Northwest Office Building in Harrisburg.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Telework arrangements are subject to change.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Resource Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of clerical or other comparable experience and one year of beginning level paraprofessional human resource or equal opportunity work; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

You must pass a background investigation.

An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code.

Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.

Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.