Human Resource Assistant 2

Full Job Description

Accidents happen anywhere, and the workplace is no exception! The Office of Administration, Human Resource Service Center (HRSC) Work Related Injury Services (WRIS) is a team of dedicated staff who are called upon when employees need support the most. We are looking for a customer focused, detail-oriented, and compassionate Human Resource Assistant 2 who is eager to start a new chapter in their career. If you are ready for an exhilarating challenge where you have the opportunity to support your fellow Commonwealth employees and gain indispensable skills, we want to hear from you!

Requirements

As an essential member of the Work-Related Injury Services (WRIS) team, you will be performing a variety of administrative and fiscal duties as well as supporting and managing certain aspects of the workers' compensation program. This position requires a thorough understanding of the Workers’ Compensation Act in order to confidently review claims, gather and analyze information, and ensure claims are processed in a timely manner and according to all relevant policies and procedures. Work also involves compiling monthly reports, adjusting information in SAP, and performing a variety of administrative tasks to ensure efficient operations within the office. Exceptional communications skills are essential as you will be resolving problems, answering questions, and addressing concerns regarding workers’ compensation claims and claims processing arising from inquiries from the claims administrator, the Comptroller Operations Office, agencies, and the Bureau of Commonwealth.

Take your career up a notch with the Work Related Injury Services Division!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time. Currently in-office one day a month, but subject to change at any time.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Resource Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of clerical or other comparable experience and one year of beginning level paraprofessional human resource or equal opportunity work; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.