Human Services Analyst
Commonwealth of Pennsylvania
Posted: January 28, 2026 (1 day ago)
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Commonwealth of Pennsylvania
Executive Offices
Location
Pennsylvania, 17120
Salary
$59,345 - $90,211
per year
Type
Full Time
More Other jobs →Closes
This job involves handling employee disputes, negotiating with unions, and advising managers on labor agreements in a government HR team.
You'll investigate grievances, prepare responses to discipline issues, and build relationships to resolve conflicts smoothly.
It's ideal for someone with HR experience who enjoys clear communication, problem-solving, and working collaboratively in a supportive environment.

As a Human Resource Analyst 2, you will be responsible for reviewing, investigating, and preparing timely responses to discipline and contract interpretation grievances.
This includes, scheduling and conducting meetings with union representatives, gathering case facts, formulating the agency's position on the matter at hand, and negotiating a successful resolution or settlement.
Work involves providing appropriate interpretation to supervisory or managerial personnel on the meaning and method of implementation of collective bargaining agreement provisions.
Effective communication is essential as you will developing and fostering working relationships with the Unions representing agency employees and corresponding with them on a regular basis to successfully resolve and/or settle contractual and/or disciplinary matters.
You will have the opportunity to participate in and conduct labor/management meetings with union representatives and act as a liaison with other programs regarding issues with labor-management implications.
You will also be responsible for conducting investigatory interviews, fact-finding meetings, and pre-disciplinary conferences.
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Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week.
In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.
Additional details may be provided during the interview.
QUALIFICATIONS
Minimum Experience and Training Requirements:
Other Requirements:
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.
Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.
All diverse candidates are encouraged to apply.
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