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Posted: February 5, 2026 (2 days ago)

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Driver License Examiner Assistant

Commonwealth of Pennsylvania

Department of Transportation

Fresh

Location

Pennsylvania, 17120

Salary

$43,397 - $64,762

per year

Closes

February 14, 2026

Job Description

Summary

This job involves helping people at a Pennsylvania driver's license center by checking their IDs, guiding them through applications, running basic vision and knowledge tests, and entering information into computer systems to keep the licensing process secure and efficient.

It's a customer-facing role that supports highway safety by preventing fraud and ensuring applicants meet requirements.

A good fit would be someone who is detail-oriented, enjoys interacting with the public, and has strong organizational skills without needing prior experience in licensing.

Key Requirements

  • Verify applicant identification documents to prevent fraud and identity theft
  • Assist customers with completing driver license application forms and provide guidance on services like renewals, duplicates, and REAL ID requirements
  • Administer standardized knowledge tests on driving laws and traffic regulations
  • Conduct vision screenings using a telebinocular instrument
  • Enter customer data and test results into online driver license software via PC terminal
  • Address public inquiries and distribute informational brochures and forms
  • Comply with REAL ID regulations, fee waiver guidelines, and customer service policies

Full Job Description

NOTE: This posting will close on FEBRUARY 14, 2026 or after 25 applications are received, whichever occurs first.


The Department of Transportation is actively looking to hire a Driver License Examiner Assistant in York County.

This vital position within PennDOT involves supporting the Driver License Examiner in various tasks that are essential for ensuring highway safety.

A key responsibility of the role includes assisting customers at the Driver License Center, where the examination of identity documents is crucial in the fight against identity theft and fraud.

By meticulously verifying these documents, the Driver License Examiner Assistant helps maintain the integrity of the licensing process and contributes to the overall safety of the community.

If you are interested in making a difference and playing a part in enhancing public safety, consider applying for this important role today!

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Requirements

The role of a Drivers License Examiner Assistant is situated within a Driver License Center, where the primary focus is to deliver driver licensing services and related assistance to the public. This position entails a range of responsibilities, including professionally welcoming customers, verifying applicant identification, and facilitating the completion of application forms. Additionally, the assistant is tasked with inputting data into online driver license application software and distributing relevant forms and informational brochures tailored to the needs of the customers. The assistant also administers standardized knowledge tests to assess applicants' comprehension of motor vehicle regulations, driving laws, and traffic control devices, while conducting vision screenings using a telebinocular instrument to ensure visual acuity for all applicants.

Furthermore, the assistant is responsible for entering test results and customer applications into online systems via a PC terminal, while independently addressing inquiries and concerns from the public. A thorough understanding of the services offered and the specific requirements for each, including the criteria for obtaining REAL ID or non-REAL ID products, is essential. The assistant provides guidance on various services such as driver’s license renewals, duplicates, out-of-state transfers, motorcycle licenses, and commercial driver’s licenses (CDLs), ensuring familiarity with the associated restrictions and endorsements. Upon request, the assistant generates Restoration Requirements Letters for customers who visit in person and is accountable for accurately applying fee waiver codes and documenting them as necessary, in compliance with the Fee Waiver Guidelines. Adherence to the Driver and Vehicle Services Customer Service Policy and strict compliance with REAL ID regulations are paramount, as is the issuance and scanning of the Non-Native Born US Citizen/Non-US Citizen Courtesy Form when additional information is required.


Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment, 80 hours bi-weekly
  • Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
  • Overtime and travel as needed
  • Telework: You will not have the option to telework in this position.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year of experience obtaining, evaluating, and providing information to the public.


Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.


Legal Requirements:

  • This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.


In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.


How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

  • Veterans:

    • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.


    Telecommunications Relay Service (TRS):

    • 711 (hearing and speech disabilities or other individuals).


    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

    The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

    The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

    All diverse candidates are encouraged to apply.

    Additional Information

    • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
    • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
    • Your score is valid for this specific posting only.
    • You must provide complete and accurate information or:
      • your score may be lower than deserved.
      • you may be disqualified.
    • You may only apply/test once for this posting.
    • Your results will be provided via email.

    Check your resume before applying to catch common mistakes

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    Posted on NEOGOV: 2/5/2026 | Added to FreshGovJobs: 2/5/2026

    Source: NEOGOV | ID: neogov-pabureau-5221391