Summary

This job involves testing people for their driver's licenses, checking their driving skills, inspecting vehicles for safety, and helping with applications at a government office in Philadelphia.

It's a hands-on role where you'll interact with the public, ensure everything follows safety rules, and provide support to Spanish-speaking customers.

A good fit would be someone with customer service experience, attention to detail, and fluency in English and Spanish who enjoys working in a busy, public-facing environment.

Key Requirements

One year of experience as a Driver License Examiner Assistant or equivalent, or two years of experience obtaining, evaluating, and providing information to the public
Fluency in English and Spanish to assist Spanish-speaking customers
Proficiency in conducting driver knowledge tests, vision tests, and practical driving assessments
Ability to inspect vehicles for safety compliance, including lights and mechanical features
Skills in processing applications, detecting fraud or irregularities in documents
Adherence to PennDOT Driver and Vehicle Services Customer Service Policy
Availability for full-time schedule (Tuesday-Saturday, 8:15 AM to 4:45 PM) with overtime and travel as needed

Full Job Description

The Department of Transportation is actively looking to hire a Bilingual Driver License Examiner in Philadelphia County.

This position plays a crucial role in advancing the Bureau’s mission to deliver exceptional service that meets or exceeds industry standards, including the Baldrige Criteria, ARBOR standards, and the Driver Vehicle Services Customer Service Policy.

Candidates for this role must demonstrate proficiency in all aspects of driver examination duties, which encompass conducting tests and processing applications at the counter.

It is essential that examiners maintain a high level of performance, with no more than two instances requiring supervisor intervention during each evaluation period.

If you are interested in this opportunity, we encourage you to apply now!

Requirements

The role involves administering standardized assessments to assess the skills and competencies of applicants seeking Commercial and Non-Commercial Driver Licenses, ensuring that the process is conducted with safety and courtesy. This includes evaluating the physical and driving qualifications of candidates, as well as inspecting vehicles to ensure they meet the established safety standards. Applicants are tested on their knowledge of the motor vehicle code and traffic signs, and their practical driving abilities are assessed through demonstrations that reflect their adherence to road rules. Additionally, the position requires processing test results and managing the administration of the Commercial Driver License (CDL) knowledge examination, pre-trip inspections, and driving tests. It also involves scrutinizing applications, registrations, and permits for any signs of irregularities or fraud, as well as checking vehicles for compliance with inspection requirements, including lights and mechanical features. Vision tests, such as telebinocular and color perception assessments, are also part of the responsibilities. The individual must strictly follow all guidelines outlined in the PennDOT Driver and Vehicle Services Customer Service Policy while also performing any related duties as necessary.

The hiring office is particularly interested in candidates who are fluent in both English and Spanish, as these individuals will play a crucial role in providing information and assistance to Spanish-speaking customers.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 80 hours bi-weekly
Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
This position will require overtime and travel
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS
Minimum Experience and Training Requirements:

One year of experience as a Driver License Examiner Assistant (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Two years of experience obtaining, evaluating, and providing information to the public.

Special Requirements:

This position requires an active Pennsylvania non-commercial Class C Driver’s License or equivalent and twenty-one years of age at the time of application.
This position requires no suspensions or revocations of a driver’s license during the five year period immediately preceding employment.
All employees in this job hired after February 28, 2022, are required to obtain an active unrestricted Class M driver’s license within the first six months of employment or before the end of the probationary period and maintain it during employment.
This position requires possession of an active Class A Pennsylvania Commercial Driver's License or equivalent with the following endorsements: P and N. The Commercial Driver License cannot have any of the following restrictions: E, L, N, O, or Z.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.

Legal Requirements:

This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.

✓ Fresh Listing

Driver License Examiner

Job Description

Summary

Key Requirements

Full Job Description

Requirements

Qualifications

Additional Information

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