Driver and Vehicle Investigations Training and Outreach Supervisor (INV3)

Full Job Description

Respect | Trust | Diversity | Inclusion | Equity

At the Department of Licensing (DOL) we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected.

Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.

Are you an expert at identifying training needs, developing curriculum on the full range of investigation techniques to establish facts, gathering, and preserving evidence, and preparing detailed comprehensive reports, ensuring compliance with statutes and rules?

Requirements

As an Investigator within the Driver and Vehicle Investigations (DVI) unit you will protect the integrity of Washington’s driver licensing, identification, and vehicle title and registration systems by overseeing the identification, investigation, and resolution of fraud.

While independently conducting complex investigations of licensing fraud cases, you will use your full range of investigative skills and techniques to accurately gather, analyze, and interpret evidence and legal documents using your in-depth knowledge and understanding of applicable statutes and rules.

As the subject matter, expert you will be tasked with designing, developing and maintaining a comprehensive training program and technical training resources for all DVI staff to improve job performance and productivity and adoption of new methodologies, techniques, and policies.

• Produce investigative reports that accurately document findings, support administrative decisions, and ensure compliance with laws, rules, and agency policies.

• Develop DVI specific curriculum supporting specialized techniques and skillsets necessary for conducting unbiased investigations.

• Coordinate internal and external information-sharing and communication with partners and provide community outreach to community-based organizations.

• Represent DOL through public speaking engagements, presentations, community meetings, and committees.

• Analyze evidence and review investigation reports submitted by investigators to maintain evidentiary sufficiency and legal integrity.

Qualifications

What you will bring:

• Five (5) years of investigative experience with a state or governmental agency, criminal justice agency, armed forces investigative agency, private organization, or investigating personal backgrounds, unfair/deceptive business practices, or other directly related field to include:

  • Researching records and developing case files

  • Gathering, preserving, and presenting documentary evidence

  • Obtaining statements of fact, depositions, or confessions

  • Establishing proof of facts and evidence sufficient to be used in a court or administrative hearing.

  • Writing clear and concise investigative reports chronologically.

• Five (5) years of the following experience:

  • Researching, analyzing, interpreting, and explaining Code of Federal Regulations (CFR), RCWs, WACs, state and federal laws, rules, regulations, statutes, and policies, and applying them in the course of investigatory duties, enforcement, or training.

  • Investigating, identifying, collecting, organizing, and documenting data and information.

  • Using data and information to assess and understand issues, evaluate options, form conclusions, and make decisions.

  • Communicating professionally (in writing and verbally) and effectively to a diverse audience on complex topics.

• Two (2) years of experience leading or supervising a team, program, or organizational unit which could include assigning and/or reviewing work, providing instruction and guidance to staff, cultivating teamwork, mentoring, or coaching staff for personal and professional growth, performance, or corrective action

• The ability to:

  • Understand and follow agency values of respect, trust, diversity, equity and inclusion through behaviors and decisions.

  • Promote and support a respectful, equitable, and inclusive workplace for all employees and delivery of services to customers.

  • The ability to take action to learn and grow.

  • The ability to take action to meet the needs of others.

Two (2) years of college-level course work with emphasis in law or one of the criminal justice disciplines or directly allied field, may be substituted for one year of investigative experience.

• Bachelor’s degree in education, social or political science, business administration, law and justice or related field.

• Experience facilitating, leading, or training group sessions, presenting information, and using methods and techniques to create a defined structure to guide participants through a meeting or training, and deliver training to participants with a wide range of learning styles and skill sets.

• Experience developing a comprehensive training program or technical training curricula, materials, and delivery.

• Experience using law enforcement databases such as ACCESS, NLETs, Omnixx, JBRS, TLO, etc.

• Experience building positive working relationships with stakeholder groups, identifying opportunities and challenges, reviewing proposed solutions, and offering ideas for consideration.

• Experience analyzing and making recommendations on policies, procedures, laws, rules, or other written documentation related to business operations.

• Proven success in developing training needs assessment, learning objectives (taking into consideration adult learning principles), training materials and a comprehensive training plan.

• Having established trust and credibility with key stakeholder groups.

• Knowledge and understanding of the Driver & Vehicle Investigations (DVI) program laws, rules, policies, and procedures.

• In-office presence is required for the first four (4) weeks of initial training and onboarding, followed by one (1) day per week at the Highways and Licensing Building (HLB) in Olympia or more should business needs arise.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Must prove US citizenship and pass fingerprint based federal background check to include a malfeasance check on employee for the past five (5) years.
• An acceptable fingerprint based criminal history background check is also required for this position. Fingerprints will be used to check the criminal history records of the FBI. You will have the capability to review and challenge any record through the FBI.
• If selected for interview, you will be asked to provide up to three (3) professional references.

For information about this position, available accommodations, or the interview process, contact Dawn Loduha

Additional Information

Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!

• Select the Apply button at the top of this job announcement.
• Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

We value diverse perspectives and life experiences.

We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans.

We value the unique traits and attributes that each employee brings to the job.

Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.