Deputy Chief of Staff

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S.

Customs and Border Protection, Office of Enterprise Services (ES) Immediate Office of the Executive Assistant Commissioner (EAC), located in the following: Indianapolis, IN Washington, DC.

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Providing executive-level advice and recommendations to senior leadership on policy issues affecting agency-wide operations, national security, and economic priorities.

Directing and coordinating complex studies, analyses, and evaluations of operational and policy proposals, ensuring alignment with organizational goals and legislative requirements.

Representing senior leadership in high-level meetings, briefings, and negotiations with officials from other federal agencies and private sector groups.

Managing staff workload and performance, including setting goals, assigning work, evaluating performance, and resolving personnel issues.

Developing, implementing, and monitoring administrative processes, resource allocation, and long-range planning to support major organizational programs and initiatives.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/07/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period. Major Duties:

Joining Customs & Border Protection (CBP), Executive Assistant Commissioner office, will allow you to utilize your expertise in advising the EAC on a variety of policy issues of interest to DHS and CBP officials, as well as other Federal, state, local, and tribal agencies.

Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by providing major policy guidance and exercising professional judgement, initiative, and executive leadership while directing, coordinating, molding, and representing CBP's programs and initiatives.

This position starts at a salary of $169,279.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10).

In this Deputy Chief of Staff position you will become a key team member of Homeland Security professionals involved in directing a program, critical program segment, or key high level organization for which both the scope and impact of the program or organization directly are nationwide, agency wide, industry wide or government wide; directing the work of a complex organizational administrative program responsible for the regulatory, administrative, policy development, training, budget, manpower, and logistical/technical support and programs for a specific CBP program office; managing through subordinate supervisors and/or contractors; providing significant and extensive coordination and integration of a number of important projects or programs segments; making major recommendations; responsible for restructuring, reorientating, and recasting immediate and long-range goals, objectives, plans, and schedules; determining projects/programs to be initiated, dropped, or curtailed; and determining resources to devote to particular programs.

Typical Work assignments include: Directing the collection and development of data from a wide variety of sources throughout CBP and providing advice and evaluate proposals, recommendations, and reports requiring the approval of the CoS, DEAC and EAC.

Supervising subordinate division chiefs in the establishment of goals and objectives, work planning and organization, work assignments, and personnel management responsibilities; directing the immediate staff within the Immediate Office of the EAC and supervises the development, implementation, and execution of administrative processes and procedures.

Reviewing, amending, accepting, or rejecting subordinate division staff work submitted to the CoS, DEAC and EAC, higher headquarters, or other Federal/public agencies.

Presenting technically sound proposals and options for dealing with policy and highly sensitive operational issues.