Supervisory Program Analyst

Full Job Description

The incumbent serves as the Business Intelligence Analyst in the VISN 19 Business Office Support Service.

The primary purpose of this position is to provide data analytics and additional support of performance measures, ongoing measurement, data collection, reporting, data visualizations and information dissemination to 8 VISN 19 Business Offices and the VISN 19 Business office.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/27/2026 Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-13 position you must have served 52 weeks at the GS-12 level. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-12, in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production, analytical reasoning & problem solving skills, knowledge of change management principles, make sound & well informed decisions, and knowledge of health informatics.

You will be rated on the following Competencies for this position: Administration and Management Analysis and Problem Solving Analytical Reasoning Change Management Computer Skills Health Informatics Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties include but are not limited to: Maintains program requirements and criteria for assigned organizations.

Reviews reports involving trend analyses and ensures follow-up in these areas for conformity.

Review's materials and monitors services with regard to compliance with the standards of internal and external accrediting agencies. Analyzes data, identifies trends and issues of concern.

Alerts superior of those areas where possible discrepancies exist with recommendations for initiating intervention.

Monitor's data in order to make recommendations that address customer concerns while not compromising the quality of health care provided.

Recommends action or adjustments necessary to achieve required objectives.

Provides input into the design of projects, the structure of information management systems, and recommend appropriate methodologies, including applicable statistical analyses, for planned activities that will result in new or improved process solutions.

Monitors changes in clinical and administrative data systems in VA and advise investigators and management staff to revise data extraction and analysis methods as needed.

Develops background and management options available to deal with complex facility planning and implementation issues.

Ensures that proposals/Initiatives submitted for facility approval are complete and all implementation requirements are accurately identified.

Conducts analytical studies on particular operational processes, compiles final reports, including comprehensive analyses; notes discrepancies and planned initiatives for effecting remedial actions.

Establishes process controls to ensure recommendations and actions are completed as approved.

Monitors action items within the organization and ensures appropriate progress to remedy problems and ensure risk management.

Responsible for identifying problems that involve new or revised policies or procedures and brings them to the attention of the Executive Assistant to the Chief of Staff for appropriate action.

Provides specialized staff support in the monitoring and analyses of changes in mission, goals, new legislation, and technological advances to assess the impact of these changes on work methods/procedures and to develop new systems which address these changes.

Assists or initiates development or revision of administrative policies that will ultimately affect patient care or clinical services.

Provides direct supervision to a unit of three Senior Business Analysts.

Oversees the daily operation of the unit, ensures that agency policies and priorities are being followed; develops performance standards; and evaluates work performance of subordinates.

Work Schedule: Monday through Friday, 0800-1630 Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Analyst/PD13626-O Financial Disclosure Report: Not required