SUPERVISORY EMERGENCY VEHICLE DISPATCHER

Full Job Description

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The primary purpose of this position is to Conditions of Employment Continued: This position is designated as a Testing Designated Position (TDP) under the Air Force Civilian Drug Testing Program.

Illegal drug use by employees in sensitive positions present a clear threat to the mission of the Air Force, national security, and public safety.

It is required that you (a) refrain from the use of illegal drugs and (b) if requested, submit to urinalysis testing. The incumbent is subject to random testing for drug use.

Physical required; Light lifting (under 15 pounds), light carrying (under 15 pounds), reaching above shoulder, use of fingers, ability for rapid mental and muscular coordination simultaneously, ability to distinguish basic colors, and ability to hear.

Requires H-1 profile for entry and must maintain an H-2 profile each year.

This is a Mission Essential (ME) position performing a Mission Critical Function (MCF) which must continue uninterrupted after the occurrence of an emergency and continued through full resumption of all functions.

IAW, DoDI 3020-42, Defense Continuity Programs.

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions, Series 2151.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower broadband NK 02, equivalent to the next to lower grade GS 07 or equivalent in the Federal Service.

Examples of specialized experience includes Produces desired results, in the needed timeframe, with the appropriate level of supervision through the use of appropriate knowledge, skills, abilities and understanding of the technical requirements of the job.

Achieves, demonstrates and maintains the appropriate qualifications necessary to assume and execute key acquisition and/or support requirements.

Demonstrates skilled critical thinking in identifying, analyzing and solving complex issues, as appropriate.

Takes and displays personal accountability in leading, overseeing, guiding, and/or managing programs and projects within assigned areas of responsibility.

Work is timely, efficient and of acceptable quality. Completed work meets project/program objectives. Leadership and/or supervision effectively promotes commitment to organization goals.

Flexibility, adaptability, and decisiveness are exercised appropriately.

For Supervisors (as appropriate): Recruits, develops, motivates, and retains quality team members in accordance with EEO/AA and Merit System Principles.

Takes timely/appropriate personnel actions, communicates mission and organizational goals, by example, creates a positive, safe, and challenging work environment; distributes work and empowers team members.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible.

One year at the NK-02 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: l.

Knowledge of communications operations procedures and techniques. 2. Knowledge of basic computer operations to include word processing, retrieval and input of data. A qualified typist is not required.

3. Knowledge of location and availability of emergency apparatus, the kind of apparatus and equipment needed for the emergency at hand. 4.

Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations. 5. Ability to work independently without immediate supervision.

6. Ability to supervise and work harmoniously with others. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).

Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.

Major Duties:

The primary purpose of this position is: to provide and supervise over subordinates who provide emergency police, fire and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment.

Maintains an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response.

This equipment includes police, fire fighting, hazardous materials, wildland firefighting, technical rescue and ambulance services.

Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers. DUTY 1: Exercises supervisory personnel management responsibilities at least 25% of the time.

Plans work to be accomplished by subordinates, sets and adjusts short/long-term priorities, and prepares schedules for completion of work.

DUTY 2: Provides emergency 911-call taking and dispatching services. Determines the nature of the emergency in accordance with established guidelines.

DUTY 3: Performs Emergency Medical Dispatch (EMD) services to callers with medical emergencies.

Incumbent verifies the location and call back number for a medical patient and determines the severity of the emergency situation using EMD checklists, in accordance with national standards.

DUTY 4: Maintain maps, checklists, and charts (including automated programs). Maintains a current automated outage status file and ensures oncoming senior fire officials receive current outage reports.

DUTY 5: Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment, and other devices installed in the dispatch center.

DUTY 6: Prepares and maintains reports and records relating to emergency responses.

Prepares Department of Defense Incident Reports, utilizing the correct response codes and categories to complete the response report for each emergency incident, in accordance with published guidelines.