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RECEPTIONIST, Juvenile Services
Tarrant County
Juvenile Services
Location
Fort Worth, Texas, 76196-0105
Salary
$15.31 - $16.84
per hour
Type
Closes
April 2, 2026
Job Description
Summary
This receptionist role at Tarrant County's Juvenile Services department involves handling phone calls, greeting and directing visitors, managing messages, and providing support like translation and notary services in a busy government office focused on youth services.
It's ideal for someone who is organized, bilingual in English and Spanish, and comfortable with basic computer tasks in a fast-paced environment.
The job requires staying calm under pressure and paying close attention to details like security and record-keeping.
Key Requirements
- High School diploma or equivalent
- Six months of telephone or receptionist experience
- Bilingual proficiency in English and Spanish
- Computer skills for information retrieval and data entry
- Ability to translate English-Spanish over phone or in person
- Experience with visitor registration and message relaying
- Capability to provide notary services
Full Job Description
Answer all incoming calls and direct calls to the appropriate individuals. This position will register all visitors entering the building, answer their questions, direct them to the appropriate individuals and communicate with the professional staff all appropriate messages.
THIS POSTING MAY CLOSE AT ANY TIME ONCE A
SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED
Tarrant County employees enjoy superior health, retirement, and insurance benefits.
For more information, please click on the link below:
http://www.tarrantcounty.com/en/human-resources/employee-benefits.html
Requirements
Answers incoming calls.Registers all visitors entering the building and gives directions to appropriate locations/offices.Makes new case files.Translates (English-Spanish) over the telephone, for security personnel or for professional staff.Accesses information using the Juvenile Case Management System (JCMS).Identifies any problems and/or situations among visitors in lobby area and notifies security if necessary.Monitors telephone system for malfunctions.Relays written messages accurately.Maintains all updates of staff changes to the Akkadian Console DatabaseMaintains logs of packages received to the agency and maintains the lost and found items turned over to reception.Provides notary services (English/Spanish) as needed.Performs all other related duties as assigned.
Qualifications NOTE: You must fill out the work history and education sections of application to show you have years of experience/education as required by hiring department or be disqualified.High School diploma or equivalent.
Six (6) month’s telephone /receptionist work experience is required.
Computer skills for information retrieval required.
Must be bilingual in Spanish/English.
If hired, you must provide proof of educational attainment at new hire processing
Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.
Additional Information
While performing the duties of this position, the incumbent is regularly required to sit, stand, reach, lift, stoop, push or pull.Check your resume before applying to catch common mistakes