QUALITY ASSURANCE SPECIALIST

Full Job Description

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is to serves as Quality Assurance Office Senior Auditor / Inspector and Quality Assurance Program Manager for assigned workloads.

AF Maintenance Standardization Evaluation Program, AF Quality Deficiency Report Program ensuring the quality of services, processes and products are maintained at acceptable levels.

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions.

BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: Education Undergraduate and Graduate Education: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.

OR Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas.

Examples include: Reviewing production activities and capabilities in light of contract quality requirements.

Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.

Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.

Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.

Identifying inadequacies and requesting corrective action. Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.

Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities.

Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals.

Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: Applicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-02, equivalent to the next lower grade GS-11 or equivalent in other pay systems.

Specialized experience is experience in utilizing Quality Assurance principles, concepts, and methods; Planning and conducting inspection activities, site visits, studies, and comprehensive analysis; Applying analytical and evaluative techniques regarding the effectiveness and efficiency of program operations; Developing improvement plans and coordinating process improvements with various organizations.

NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Comprehensive and detailed knowledge and understanding of management principles, practices and ability to apply this knowledge to all facets of the Quality Assurance Program.

Knowledge in the application of a variety of complex logistics and industrial management concepts and analytical/evaluative management techniques concerning the efficiency and effectiveness of related industrial program operations.

Thorough knowledge of Air Force depot maintenance, production, industrial management, administrative, supply program, management policies, principles and practices is required.

Knowledge of group strategic goals and objectives sequence and timing of operational events and milestones.

Skill in planning and conducting comprehensive Quality Assurance Staff Assistance Visit an Oversight Inspection activities to affect the changes necessary to improve the maintenance and maturity level of the organization.

Ability to quantify costs/savings derived from implementation of CPI activities.

Knowledge of a wide range of Continuous Process Improvement tools to include: Lean, Benchmarking, qualitative and quantitative methods and tools used in conducting studies of major project areas that require application of process improvement principles.

Ability to effectively utilize statistical and trend analysis to quantify workload opportunities and risks.

Skill in organizational and administrative environment demonstrating adaptability, flexibility, and exceptional skills in planning, programming, organizing, scheduling and problem definition.

Ability to make decisions and be capable of working under stressful conditions. Ability to facilitate projects whose scope can affect the entire organization with little or no supervision.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social).

Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

Serves as senior team member in quality assurance staff assistance visits and oversight inspections. Facilitates implementation of assessment methodologies.

Plans, schedules, and facilitates Quality Assurance Staff Assistance Visit (SAV) and Oversight inspection (OJ) events within schedules and priorities set by higher management.

In support of the Strategic Plan, incumbent identifies systemic issues or processes that require further analysis and improvement.

Serves as the team SME on site visits to other Air Logistics Centers, Product Centers, Test Centers, other government organizations and/or contractor facilities to observe applications of repair, manufacturing, overhaul technologies, administrative and support processes.