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Posted: January 8, 2026 (6 days ago)

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Office Assistant 3

State of Washington

Washington State Patrol

Fresh

Location

Washington, 98504

Salary

$3,417 - $4,542

per month

Closes

January 16, 2026More State jobs →

Job Description

Summary

This role involves providing front-line clerical support in a busy state patrol office, handling public inquiries, managing paperwork like subpoenas and reports, and assisting staff with daily tasks such as scheduling and payroll entry.

It's ideal for someone organized and personable who enjoys teamwork and interacting with the public in a supportive government environment.

A good fit would be a reliable self-starter with office experience looking for stable career growth.

Key Requirements

  • High School Diploma or GED Equivalent
  • Two years of professional experience in office, secretarial, or general administrative positions
  • Strong customer service skills for assisting the public via counter or phone
  • Ability to handle high-volume calls and resolve inquiries independently
  • Proficiency in complex clerical tasks including word processing, filing, and data entry
  • Experience maintaining confidentiality and communicating effectively across organizational levels
  • Skills in tracking supplies, equipment, and reports like collision and impound records

Full Job Description




If you answer YES to any of these questions this is the perfect opportunity for you!
  • Are you a self-starter with an interest in providing clerical support?
  • Do you thrive in a team environment?
  • Are you looking for a career with growth opportunities?

About the Agency & District:
The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.

The Field Operations Bureau is comprised of eight districts that are responsible for traffic law enforcement, collision investigation, and motorist assists on 17,524 miles of state and interstate highways. This position is located within District 1, which serves Pierce and Thurston Counties.

Requirements

This position is responsible for assisting public contacts at the front window; responding to internal personnel and handling an extremely high volume of incoming business calls on a daily basis; resolving problems and responding to inquiries within the agency and outside the agency. Under general supervision, the incumbent will independently perform a variety of complex clerical projects and assignments.

Our new teammate will be able to:
  • Assist the general public at the counter, or by telephone, regarding rules, regulations, policies, department procedures, and department services.
  • Receive, track and maintain office supplies and department equipment.
  • Collect and process Impound Hearing requests, all subpoenas and hardship requests.
  • Perform complex word processing tasks such as digital voice recorded transcriptions.
  • Accurately enter Time and Activity Reports for payroll purposes into the TAS II Computer system.
  • Instill and maintain filing systems; run collision and impound reports and maintain the tracking to ensure they are completed.
  • Communicate ideas and information to all levels of organization; maintain confidentiality and safeguard sensitive issues.
  • Screen all public and Agency inquiries to appropriate personnel; schedule and record training into the eTrain system.
  • Assist the APA Lieutenants, Sergeants and Troopers with their daily functions.
  • Coordinate overtime between outside Agencies and selected Commissioned Personnel .

Qualifications

Required Qualifications:
  • Must have a High School Diploma or GED Equivalent
  • Must have two years of professional experience working in an office, secretarial, or general administrative position.

Why work for the Washington State Patrol?
  • A healthy life/work balance by offering flexible schedules and telework options for most positions.
  • Infants at Work Program based on the long-term health values of infant-parent bonding and breastfeeding newborns.
  • Continuous growth and development opportunities.
  • Opportunities to serve your community and make an impact through meaningful work
  • Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01
  • Qualification for the Public Loan Forgiveness Program.

Additional Information

This recruitment may be used to fill multiple vacancies.
Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded. Please click here to determine your eligibility.

Questions?
Please contact Kelcie Westley at 360-704-2302 or via email at
kelcie.westley@wsp.wa.gov

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Posted on NEOGOV: 1/8/2026 | Added to FreshGovJobs: 1/9/2026

Source: NEOGOV | ID: neogov-washington-5191009