Juvenile Rehabilitation Officer 2 (JRO2) - Richland

Full Job Description

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy—thriving physically, emotionally and academically, nurtured by family and community."

Job Class: Juvenile Rehabilitation Officer 2 (JRO2) on-call

Location: Richland, WA

Closes: Wednesday, January 21, 2026

Salary: JRO2 $33.40 Hourly, JRO1 $31.79 Hourly. The salary does not include an on-site 24/7 facility 5% premium.

Schedule: On-call work is intermittent in nature and varies in shifts from Day, Swing and Graveyard, and Week days, weekends and possible Holidays. The work hours/days are dependent upon business needs.

The Department of Children, Youth, and Families (DCYF) is looking for Juvenile Rehabilitation Officer 2s to provide security and safety services for residents, staff, and visitors at Twin Rivers Community Facility, a minimum-security residential youth program.

Click here to learn more about DCYF.

The Opportunity:

You will assist counselors on the floor, be a role model to our youth residents, intervene if necessary, when conflicts arise, and ultimately, ensure a safe and secure environment for our youth to prosper.

You will serve as a director mentor for JRO1 security staff while you learn about the Juvenile Rehabilitation philosophy and treatment model, which will prepare you for a variety of career advancement opportunities as you support rehabilitative programming for our youth.

Some of what you will do:

• Document breaches of security, behavioral incidents, wellness checks, and daily activities.
• Perform basic data entry and retrieval functions using an electronic management information system.
• Model pro-social adaptive behavior.
• Recognize and assess problem situations and intervene to maintain safety and security within a staff secure juvenile justice treatment milieu.
• Remain calm and in control during crisis/dangerous situations and intervenes to de-escalate using JR approved methods and techniques.
• Conduct routine and random security duties.
• Awakens residents and supervises completion of facility chores to meet health and hygiene standards.
• Serve and supervise meals, conduct routine and random bed checks, and inspect rooms for cleanliness and contraband.
• Transport/monitor residents during transport.
• Report any issues with security and safety systems and equipment.

Required qualifications:

The goal class is a Juvenile Rehabilitation Officer 2 however, we will consider candidates at the Juvenile Rehabilitation Officer 1 level, with a path to meet the qualifications through an In-Training plan.

Selected candidates must advance to the goal classification of Juvenile Rehabilitation Officer 2 within 12 months of hire.

Juvenile Rehabilitation Officer 2:

One year as a Juvenile Rehabilitation Officer 1.

OR

One year of relevant experience (full-time equivalency) in counseling, criminal justice, juvenile justice, education, psychology, sociology, behavioral health, or social service.

AND

1. The ability to take action to learn and grow.
2. The ability to take action to meet the needs of others.

Note: Two years of college will substitute for one year of experience.

If hired at the Juvenile Rehabilitation Officer 1 level:

One year (full-time equivalency) of demonstrated work experience or volunteer work

AND

1. The ability to take action to learn and grow.
2. The ability to take action to meet the needs of others.

Note: Two years of college will substitute for one year of experience.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Two or more years of experience in the areas of work such as: social services, youth group activities, security guard, correctional officer, police officer, police reserve officer, military police, or other law enforcement work; or a certificate of completion in a basic law enforcement training program approved by the Washington Criminal Justice Training Commission (CJTC); or, a certificate of completion in a police or reserve police academy or military training program.
• Understanding of adolescent development and juvenile rehabilitation practices and principles
• Experience providing cognitive/behavioral therapeutic interventions.
• Competency in relating to clients from diverse backgrounds and cultural groups.
• Knowledge of basic juvenile correctional system, rehabilitation objectives in juvenile institutions, basic interviewing and counseling theories and techniques, basic concepts, fundamentals, and principles of individual and group behaviors, introductory psychology of deviant behavior, and crisis intervention methods and techniques.
• Ability to obtain pertinent information during interviews, assist in rehabilitation of juvenile offenders, apply rules, regulations and procedures, appraise situations, and remain calm and in control in crisis situations and deescalate situations.

How do I apply?

Complete your applicant profile and attach the following documents:

• Letter of interest describing how you meet the specific qualifications for this position.
• Current resume detailing experience and education.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors.

We believe our workforce should reflect the communities we serve and are actively searching for candidates that reflect that diversity.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Applicants selected for an interview are required to pass a national fingerprint background check and complete a questionnaire mandated by the Prison Rape Elimination Act (PREA) inquiring about any sexual misconduct.

Information from the background check will not necessarily preclude employment but is considered in determining the applicant's suitability and competence to perform in the job.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

This position is in a bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/.

This recruitment may be used to fill multiple vacancies.

Benefits eligibility for this position may be different than what’s listed in the benefits tab of this recruitment announcement, for more information on employee benefits eligibility visit Public Employee Benefits Board (PEBB).

If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact the Talent Acquisition Specialist.

If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855)524-5627 or email support@neogov.com.

Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

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