Office Assistant 3 - Spokane Gang Unit

Full Job Description

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Our agency is looking to fill a full-time, permanent Office Assistant (OA3) vacancy within the Community Corrections Division. This position works for the Spokane Gang Unit located at 1821 North Maple Street, Spokane, WA 99205.

Under general supervision from the Community Corrections Supervisor (CCS), this position performs file management and routine, advanced clerical support tasks for the unit. Working independently, you will perform a variety of complex clerical projects and assignments; respond to Support Staff Work Request forms or inquiries requiring substantive knowledge of office/department policies and procedures; and perform duties involved with working at the reception desk. Work hours: Monday-Friday, 8:00 am to 5:00 pm.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!

HOW TO APPLY
Select the 'Apply' button located at the top right corner of this posting. A complete application packet will include the following:

1. Online application. You must complete the online application, including the 'Work Experience' section. Your resume will not substitute for this requirement.
2. Cover letter. Regarding your interest in this position.
3. Resume. Detailed and chronological.
4. Three professional-level references. Current and recent supervisors are preferred with a valid phone number and email for each. Review the 'Supplement Information' section for the requirements and definition of. References are contacted after the interview process.

Applicants wishing to claim Veterans’ preference should attach a copy of your DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Do not include personally identifiable information or personal photos within your application packet.

Incomplete application packages or ‘see resume’ in lieu of the requested information may disqualify you from the process.

Requirements

Provide front desk reception, general clerical support, database entry and retrieval, and manage and maintain electronic and physical files.

• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Provide general clerical support to the unit, CCS, Secretary Supervisor, and Community Corrections Officers (CCOs).
• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Manage office and field files.

Other duties as assigned.

Qualifications

Required Qualifications

• High school diploma or GED equivalent.
• And six months of clerical experience that includes a basic level of proficiency and knowledge of Microsoft Office programs (Word, Excel, and Outlook).

The successful candidate will possess the following skills and abilities:

• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases.
• Ability to proofread written material and identify and correct errors in sentence structure, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, incarcerated or supervised individuals, public, and stakeholders.

Additional Information

Vision: Working together for safer communities.
Mission: Improving public safety by positively changing lives.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

Visit Mission & Vision | Washington State Department of Corrections for more information about our agency.

IMPORTANT NOTES

References: A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates.

Please include a minimum of three professional references with a valid email and phone number for each. Current and recent supervisors are preferred.

If you are entering your references in the online application, complete the following fields: First and Last name

Title (include their relationship to you, for example: Field Administrator, former supervisor)

Phone

Email

Address Line 1 (list the name of their organization)

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

DOC does not use E-Verify: We are not able to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application, if required. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org.

A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Pre-employment Drug Test: We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process; applicants who test positive for any controlled substances may be disqualified from consideration.

Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Salary is based on experience and is determined at the time an offer of employment is made. The salary listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.

Represented Position: This position is represented by the Washington Federation of State Employees (WFSE).

Note: This recruitment may be used to fill other (permanent or non-permanent) positions within 60 days after the listed position(s) have been filled.

What We Offer
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides a generous retirement plan and comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year, in accordance with the CBA
• 8 hours of paid sick leave per month
• 12 paid holidays each year
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation
• Visit our benefits page to see more!

For questions about this recruitment, or to request reasonable accommodation in the application process, contact the assigned Talent Acquisition Recruiter at christine.salvador@doc1.wa.gov or (360) 522-6304. Make sure you refer to the 2025- requisition/job number located at the top of this posting.

For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.