Library Assistant II
City of Norfolk
RecentPosted Jan 6
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Posted: January 9, 2026 (6 days ago)
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Library Assistant II
City of Norfolk
Library
Location
City of Norfolk, Virginia, 23510
Salary
$43,696.64 - $73,207.11
per year
Type
Full Time
More Library & Records jobs →Closes
January 20, 2026
Job Description
Summary
This job involves helping run the daily activities at a public library branch, such as checking out books, assisting visitors with computers and recommendations, handling paperwork like ordering supplies, and supporting events.
It's a good fit for someone who enjoys interacting with people, has basic office skills, and likes organizing information in a community-focused environment.
No advanced degree is needed, just some training or experience in customer service or libraries.
Key Requirements
- High school diploma or equivalent, plus six months to one year of advanced vocational, administrative, or technical training
- One year of experience in library work or related customer service roles
- Proficiency in circulation tasks like checking materials in/out, registering patrons, and handling interlibrary loans
- Skills in providing customer service, including computer assistance, database searches, and material recommendations
- Ability to perform administrative duties such as preparing reports, ordering supplies, and managing library materials
- Experience with online computer programs for ordering and receiving library materials
- Valid driver's license (may be required based on assignment); availability for some nights and weekends
Full Job Description
The City of Norfolk's Department of Libraries is currently seeking a Library Assistant II for its Little Creek Branch. This position assists with the daily operations of the library. Performs administrative duties including typing, filing, ordering supplies, and assisting with events. Provides customer service to patrons by providing information, promoting general usage of facilities, and operating all library equipment.The Norfolk Public Library offers equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, online resources, and technology to meet the needs of our diverse community for life-long learning, cultural enrichment, and intellectual stimulation. To fulfill its mission, the Library employs a knowledgeable, well-trained staff committed to excellent service and civility.
Departmental Hiring Salary: $43,696.64
Requirements
Essential functions include but are not limited to:- Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.
- Provides customer service by providing assistance with computers and equipment, searching database for information and resources and recommending reading material.
- Performs administrative duties by preparing statistical reports, ordering supplies, opening mail, distributing library materials, replacing damaged materials, and preparing lost book forms.
- Assists with events by setting up displays and researching and preparing information about authors.
- Assists with the receiving and ordering of new library materials using the on-line computer program by entering and checking the received orders and assisting with the creation of selection lists and purchase orders.
Qualifications
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.One year of experience in library or related customer service work.
Additional Information
- Valid Driver's license may be required depending on assignment.
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