IT SPECIALIST (APPSW)

Full Job Description

Who may apply: All US Citizens Applicants on the Cleveland list may be placed at Bratenahl. We may use this announcement to fill other positions in the I&T Dir.

This job announcement uses the USA Hire Assessment to evaluate applicants. For more information, visit USA Hire Assessment.

This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants.

Please review the HOW YOU WILL BE EVALUATED, REQUIRED DOCUMENTS, HOW TO APPLY and NEXT STEPS sections below for instructions.

Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria.

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume.

Please be sure to clearly describe the full scope of your work experiences in your resume. Combinations of education and experience may also be sufficient.

BASIC REQUIREMENT: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position.

Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

FOR ENTRY AT THE GS-11 Basic Requirement: Attention to Detail- experience reviewing my own information technology-related work or data to ensure accuracy, completeness, and consistency with standards.

My work or the data that I produce is typically reviewed by my supervisor or another colleague Customer Service- experience having brief contact with customers to provide information about available information technology products and services and providing customers with standard products or routine services to address information technology needs Oral Communication- experience informing my supervisor and other IT staff of the status of information technology systems, projects, or daily operations, including the status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience Problem Solving- identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions In addition to the Basic Competency Requirements listed above: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade n the federal service (GS-09), which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: Participating and assisting with coding, developing, testing, and configuring software and systems using languages and tools such as Java and Unix/Linux shell scripting; participating in systems requirement reviews.

FOR ENTRY AT THE GS-12: Basic Requirement: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions In addition to the Basic Competency Requirements listed above: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-11 in the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: Experience coding, developing, testing, and configuring software and systems using Java and Unix/Linux shell scripting ; conducting systems requirement reviews and taking necessary corrective action; analyzing software and systems for causes of failure and identifying and implementing appropriate changes.

This position is developmental and selections may be made at the GS-11 and GS-12 entry grade levels.

Once eligibility and qualification requirements are met, selectees will be eligible for promotion at management discretion to the GS-12 grade levels without further competition.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Major Duties:

• Provides for development, implementation, operation, maintenance, and modification of major finance and/or accounting automation information systems.
• Analyzes functional and technical requirements of proposed or existing IT systems to determine avenues of development or modification to meet mission objectives.
• Participates in systems requirement reviews and coordinates with customer/functional representatives and other technical personnel to clarify requirements.
• Prepares system change/programming specifications, and specifies programming instructions, inputs and outputs, structures, and other analytical products to document the functional and technical requirements.
• Prepares and executes tests for system software validation. Reviews test results for effectiveness and takes necessary corrective actions based on testing results.