IT PROJECT MANAGER (PLCYPLN)

Full Job Description

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service.

It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA - HC/Server LOB.

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.

Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.

Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

AND Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position.

Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: experience in managing long-term customer relationships across complex IT service portfolios, including experience developing and executing account strategies, guiding solution design in alignment with customer mission objectives, and ensuring continuous value delivery.

Candidates should possess a strong understanding of intake-to-sustainment lifecycle processes, be adept at navigating cross functional coordination, and be skilled in analyzing customer engagement metrics to drive improvements.

Reflect comfortability with being a senior advisor, engaging executives, and driving mission alignment across technical and business domains.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume.

All qualifications must be met within 30 days after the closing date of this announcement. Major Duties:

• Performs information technology (IT) project management projects focusing and synchronizing DISA and customer efforts to achieve mission goals and increase operational effectiveness.
• Works with the customer to identify customer requirements based on analysis of business needs and practices.
• Analyzes functional requirements and utilizes extensive knowledge of operating systems, applications software, and IT policies/procedures to develop viable IT solutions and alternatives.
• Reviews customer requirement documents and other requests for proposals to specify all technical requirements and concerns are made known to the directorate's engineering staff as appropriate.
• Acts as project team leader, mentor, and advisor to project team members and exercises direct responsibility for project oversight and coordination efforts with other information systems professionals and technical personnel.