INTERNAL POSTING - Program Manager II
State of South Carolina
Posted: March 26, 2026 (1 day ago)
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State of South Carolina
Department of Natural Resources
Location
South Carolina, 29201
Salary
$39,300 - $66,800
per year
Type
Closes
This job involves overseeing the daily operations of a titling and licensing office at a farmers market, including supervising staff who issue hunting, fishing, and boating licenses and permits to the public.
The role focuses on ensuring smooth customer service, financial accuracy, compliance with rules, and team coordination.
It's a good fit for someone with administrative experience who enjoys managing people, handling public interactions, and staying organized in a government setting.
Supervising, instructing and assisting with the training of customer service staff on issuing hunting and fishing licenses, tags, permits for recreational use, commercial licenses and all boating transactions in accordance with state statute.
Staff should be able to effectively communicate with the general public at the customer service window, by phone, electronically, and by mail.
Monitoring the balancing and depositing of all monies received and maintaining records or petty cash funds.
Communicating with the Customer Service Team regularly regarding transaction volumes, proposed legislative changes, personnel issues and general office activity.Ensuring staff is following the requirements for PII and PCI compliance.Working closely with Customer Service Manager to review and evaluate procedures ensuring proper receipt, collection and handling guidelines are in place.Managing the daily flow of operations at the Farmers Market Titling and Licensing Office.Monitoring staff production and error rates.Maintaining issued equipment for operational readiness.
Maintaining inventory supply and providing input on design of boating and licensing forms.
Requirements A high school diploma and relevant experience in business management, public administration, or administrative services; or a bachelor's degree may be substituted for the required work experience.
Qualifications Knowledge of PCs, laser printers, data processing, general accounting practices and computer technology. Ability to deal with the public in a courteous and professional manner.
Extensive knowledge of Titling and Registration statutes, Hunting and Fishing regulations/procedures and SCDNR Human Resources policies and guidelines.
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