Information Technology Specialist (Network)

Full Job Description

This vacancy is for an Information Technology Specialist (Network) position in the Office of Telecommunications located at the U.S. Census Bureau Headquarters in Suitland, Maryland.

The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station.

Specialized Experience: For the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 in the Federal service.

Experience for this position includes: Supporting and maintaining enterprise identity and access management platforms including directory services, multi-factor authentication systems, single sign-on integrations, and user federation across cloud and on-premises environments; Writing automation scripts or configuration-as-code to deploy and manage identity components and performing user account provisioning, access reviews, and role assignments; Troubleshooting authentication failures, access errors, and integration issues; Monitoring system health and applying patches, configuration updates, and security remediations; and Following secure configuration guidelines and compliance requirements during implementation and operational tasks.

In addition to the above specialized experience, your resume must demonstrate one year of Information Technology (IT) related experience in the federal service or private or public sector demonstrating the following four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required.

You will have 48 hours from the closing date of this announcement, 04/17/2026, to complete the assessment as this assessment is part of your application. Major Duties:

• Assists in the installation, configuration, and day-to-day maintenance of identity and access management platforms, including user account lifecycle tools and single sign-on systems hosted on-premises and in the cloud.
• Supports the analysis, design, and upkeep of automated account provisioning and deprovisioning workflows across enterprise systems and directories.
• Identifies and remediates user access issues, misconfigured permissions, and security findings in accordance with organizational security standards and policies.
• Assists with the development of identity and access management requirements, standards, policies, and procedures.