Information Technology Specialist

Full Job Description

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.

As needed, additional positions may be filled using this announcement. This position is also being announced to All U.S. Citizens and Nationals under 26-ARE-12903453-DE.

GS-12: To be considered for this position, you must meet the requirements specified in the sections titled Basic Requirements and Specialized Experience.

Basic Requirements: You must have IT-related experience demonstrating each of the competencies listed below: Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND Specialized Experience: To be eligible at the GS-12 level, you must have at least ONE full year of specialized experience equivalent to the GS-11 level in Federal service.

Qualifying experience serving as an IT Specialist responsible for the configuration, installation, or management of network systems; installing Windows based servers and maintaining existing servers; establishing metrics to measure and evaluate systems performance; performing network diagnostics and resolving network problems; maintaining network architecture and infrastructure; and installing and maintaining compatible database systems.

Interagency Career Transition Assistance Plan (ICTAP): The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.

If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy.

To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria.

You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form.

Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP): The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies.

If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy.

To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria.

You must provide a copy of your written notification of CTAP eligibility with your application.

Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Special Employment Consideration: Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments.

For further information, click on the links provided below .

You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.

Noncompetitive Appointment Authorities Links: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments Major Duties:

This position is located in a United States Attorney's Office, Eastern District of Arkansas.

Serves as the district Information Technology Specialist (IT Systems Manager) responsible for providing technical and analytical assistance involving three or more IT specialty areas which support the information management needs of the United States Attorney's office (USAO).

The USAO IT environment includes personal computers, routers, switches, bridges, a wide area network and local area network, operating systems, case management systems and litigation support operations.Specifically, assignments encompass the following: Performs essential "IT Manager" tasks associated with day-to-day operation of the USAO IT systems.

These duties include a wide range of information technology support technology to meet USAO information needs utilizing network hardware and software capabilities.

Maintains network architecture and infrastructure. Configures and maintains servers, hubs, routers and switches.

Implements policies and procedures to ensure information systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks and data.

Monitors functionality, security and integrity of internet services. Manages internet servers. Analyzes, defines and creates case database and litigation support specifications.

As a technical expert, diagnoses and resolves problems in response to customer reported incidents. Develops and maintains USAO-levels strategic plan.

Creates and maintains system documentation and oversees district IT projects.