Human Resources Assistant (Military/Office Automation)

Full Job Description

About the Position: The U.S.

Military Entrance Processing Command (USMEPCOM) is a joint Department of Defense command responsible for processing applicants into five branches of military service (Army, Navy, Air Force, Marines, and Coast Guard).

The primary purpose of this position is to provide administrative assistance with transportation arrangements for military enlistees. This is a permanent position.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes: Maintaining applicant records by updating account information; Obtaining data from applicants for completion of personnel records; Capturing applicant's fingerprints for pre-employment background checks; and Utilizing office automation software programs to accomplish tasks.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

-OR- Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

-OR- Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.

Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

You will be evaluated on the basis of your level of competency in the following areas: Accountability Attention to Detail Clerical Communications Computer Skills Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Self-Management Stress Tolerance Teamwork Time in Grade Requirement: Candidates may be advanced without time restriction to positions up to GS-05 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.

Major Duties:

• Serve visitors by greeting, welcoming, and directing them appropriately.
• Maintain office security by controlling access via the reception desk such as issuing and/or collecting visitor badges and maintaining visitor logs.
• Answer, screen, and forward incoming calls.
• Prepare correspondence in accordance with agency regulations.
• Inform visitors and applicants by answering or referring inquiries.
• Obtain applicant information to process entrance documents from individuals who are enlisting/re-enlisting into the military service.
• Manage projection scheduling lists that records applicant processing requirements.
• Perform records management of electronic and paper applicant records.
• Utilize several military personnel database systems to update and/or maintain information to ensure the most current and accurate data available.
• Operate a variety of office automation equipment.to prepare enlistment and other military personnel documents.