Human Resources Administrative Assistant

Full Job Description

Administrative Assistant Opportunity at Iowa DOT!

This position is located in Ames, IA and is required to be in-person daily.

Are you energized by helping others and delivering outstanding customer service? Do you thrive in a fast-paced, supportive environment where every day brings new opportunities to make a difference?

Whether you’re an experienced professional or a soon-to-be college graduate eager to start your career, we invite you to become a key part of our Human Resources team as an Administrative Assistant at the Iowa Department of Transportation!

Why You’ll Love Working With Us

The DOT team is united by a positive attitude and a commitment to solving problems together.

We live our mission—Making Lives Better Through Transportation—and our culture is built on growth, collaboration, and genuine care for our customers and colleagues.

As an Administrative Assistant, you’ll embody our five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity without Exception.

What You’ll Do

• Be the welcoming first point of contact for the Human Resources Bureau, ensuring every interaction is positive and helpful.
• Provide essential administrative and technical support to keep our HR operations running smoothly.
• Manage employee service and retirement award programs, celebrating milestones and achievements.
• Support our safety team by assisting with communication and reporting.
• Coordinate and process requests for employee records with accuracy and confidentiality.
• Contribute innovative ideas to enhance our processes and elevate the experience for our customers.
• Build strong relationships across all levels of the organization and with external partners.

What You’ll Bring

• A passion for customer service and helping others.
• Strong computer and organizational skills.
• Ability to manage multiple priorities with professionalism.
• Excellent communication—both written and verbal.
• A team-oriented mindset and eagerness to learn.

What we offer YOU:

• Competitive pay and benefits package including health, dental, flexible spending, and life insurance
• Insurance benefits start first of the month following 30 days of employment. 2025 health and dental insurance premiums can be found here
• Opportunities for professional growth and development
• Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year
• Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
• Optional 401A plan with employer contributions
• Employee Discount Programs from variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial)

We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website!

You have the freedom to flourish in Iowa – Apply today!

The Iowa Department of Transportation is an equal opportunity employer.

If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us

Reasonable accommodation such as: interpreter, translator, written materials, modified equipment / devices, ADA access, etc. This does not include scheduling needs.

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees.

Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States.

The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

For more information, please visit www.e-verify.gov.

Qualifications

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Graduation from an accredited four-year college or university with a bachelor's degree in any field.
2. A total of four years of education (as described in number one) and/or full-time experience in accounting, secretarial, or office support work collecting, compiling, reporting, examining and/or editing numerical data; coding and qualifying people for benefits, licenses, or other transactions; preparing and keeping budgetary accounts and projections; organizing and implementing office support operations; advising on procedural processes; or other work that provided direct support and exposure to substantive agency programs, where one year of full-time experience is equal to 30 semester hours of education.
3. Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Secretary 2, Clerk Specialist, Public Service Supervisor, Accounting Technician (any level), Purchasing Assistant, or Human Resources Technical Assistant

For additional information, please click on this link to view the job description.