Economic Service Worker Trainee - Human Services - BFA - Region 1 - Mineral Co.
State of West Virginia
FreshPosted Jan 15
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Posted: January 15, 2026 (0 days ago)
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Economic Service Worker-Human Services-BFA-Region 1-Mineral Co.
State of West Virginia
HUMAN SERVICES - BFA - Region 1 - Mineral/Hampshire
Location
West Virginia, 25305
Salary
$35,702 - $61,628
per year
Type
Full Time
More Social Services jobs →Closes
January 31, 2026More State jobs →
Job Description
Summary
This job involves helping people apply for and qualify for government aid programs like food assistance, medical coverage, and emergency help by interviewing them and managing their cases.
It's a full-time role in Mineral County, West Virginia, where you'll handle client information, make eligibility decisions, and connect people to other support services.
A good fit would be someone with a bachelor's degree or relevant experience in customer service or social work who is organized, empathetic, and comfortable with detailed paperwork.
Key Requirements
- Bachelor's degree from a regionally accredited college or university, or equivalent substitution through experience or education
- Experience in direct client services, such as interviewing clients and evaluating data against guidelines
- Ability to conduct personal interviews (telephone or face-to-face) to gather financial, personal, and social information
- Skills in determining eligibility for economic assistance programs and maintaining client caseloads
- Proficiency in referring clients to supportive services and agencies
- Capability to obtain repayment for erroneously issued benefits
- Valid driver's license (may be required)
Full Job Description
Under general supervision, perform at the full performance level in processing applications, ascertaining eligibility for, and overseeing a caseload for a variety of economic assistance programs including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Schedule telephone and face-to-face interviews. Competently conduct personal interviews with clients regarding their personal, financial, and social information. Determine eligibility for services, maintain an up-to-date client caseload, and refer clients to various supportive services and agencies when needed. May obtain repayment from clients who have been issued benefits erroneously. Performs related work as required
This position in located in: Mineral County
This is an alternate posting to Economic Service Worker Trainee R1HM26039
Mandatory overtime may be required for this position
Click The APPLY Link To Apply Online.
Qualifications
Training: Bachelor's degree from a regionally accredited college or university.Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
OR
Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.
OR
Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.
OR
Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.
Special Requirement: A valid driver's license may be required.
Additional Information
Probationary period 1 yr.
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