Gwinnett Entrepreneur Center Manager

Full Job Description

Job Description
The Center Manager plays a vital role in overseeing the daily operations of the Gwinnett Entrepreneur Center. This individual will be responsible for managing facilities, coordinating support services for members, facilitating programming, and ensuring a collaborative and entrepreneurial environment. The Manager will interact regularly with entrepreneurs, community partners, and County staff. This position requires a proactive, highly organized, and self-motivated professional who thrives in a fast-paced environment.

Essential Duties

• Ensure daily operational readiness and functionality of the Center and maintain organized use of facilities, including coworking areas, meeting rooms, and event spaces
• Supervise Center staff and ensure adequate staffing during business hours and special events
• Coordinate incubation member onboarding, orientation, and compliance with policies, and maintain records related to members, including demographic data, business progress, dues payment, and graduation outcomes
• Provide coaching, mentoring, and general business support to members and support development and tracking of individualized Graduation Plans for each member
• Create and conduct educational programming for regional entrepreneurs and small businesses and identify and work with regional program partners to deliver workshops, peer groups, and entrepreneurial training
• Oversee all Center programming, including instructor arrangements and registration process, and track attendance, outcomes, and satisfaction through post-program evaluations
• Evaluate programming content and ensure alignment with the Center's goals and federal grant requirements
• Collaborate with County teams to promote the Center's services while reinforcing its identity as a Gwinnett County initiative
• Maintain comprehensive records related to Members, programming, job creation, and other performance indicators as part of supporting reporting processes to meet Community Development Block Grant (CDBG) compliance metrics
• Ensure data compliance with federal grant requirements, including Personally Identifiable Information (PII) protections

Public Speaking Duties

• Serve as a public-facing representative of the Center for tours, events, and community engagement on an as needed basis

Other Job Requirements/Information

• This job may require working evening hours, weekends, and/or holidays
• This job may require local travel

Grade
The grade for this position is 107. Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• Bachelor’s degree in business, marketing, finance, or a related field AND
• Seven years of progressively responsible experience related to entrepreneurship/small business support, including two years' experience as a manager
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

Preferred Qualifications in addition to the above minimum qualifications

• Master’s degree in business, marketing, finance, or a related field

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, pleaseclick here.

Qualifications

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities.

We are committed to hiring those who share our dedication to making life better for our residents and business owners.

The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more.

The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

VisionGwinnett is the preferred community where everyone thrives! MissionGwinnett proudly supports our vibrantly connected community by delivering superior services.

ValuesIntegrity: We believe in being honest, building trust, and having strong moral principles.Accountability: We believe in stewardship, transparency, and sustainability.Equity: We believe in fairness and respect for all.Inclusivity: We believe in engaging, embracing, and unifying our communities.Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring ProcessGwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.

As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.