Parking Enforcement Officer
City of Detroit
StalePosted Oct 27
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Posted: February 3, 2026 (1 day ago)
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General Office Assistant 5-E7 (Traverse City Customer Service Center)
State of Michigan
Natural Resources
Job Description
Summary
This job is for an office assistant at a customer service center in Traverse City, focused on supporting the Michigan Department of Natural Resources by handling administrative tasks and helping visitors with inquiries about natural resources.
It involves greeting people, answering questions, managing paperwork, and providing general office support in a public-facing environment.
A good fit would be someone organized, friendly, and comfortable with basic computer work and interacting with the public.
Key Requirements
- High school diploma or equivalent
- Strong customer service and communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle administrative tasks like filing, data entry, and scheduling
- Reliable attendance and ability to work in a team setting
- Knowledge of office equipment such as copiers and phones
- Commitment to state policies and public service
Full Job Description
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This position functions as a front-line customer service person for the Traverse City Customer Service Center. The employee must be able to determine customer needs and decide the appropriate action to be taken to meet and exceed those needs. The employee must be able to retrieve information from the DNR Web site and effectively communicate that information to our customers. The General Office Assistant (GOA) operates the front desk telephone console; receives public; and understands and disseminates information to the public regarding DNR rules, regulations, and procedures. This position sells hunting and fishing licenses, special hunt applications, boating access site permits, and snowmobile and off-road vehicle permits. This position also maintains, orders, and displays brochures, posters, and guides; maintains a customer log; processes incoming and outgoing United States and State ID mail and packages; and performs other incidental support duties as assigned. This position must convey a courteous, helpful, and professional image always.
Position Description
Requirements
EducationEducational level typically acquired through completion of high school.
Experience
General Office Assistant 5
No specific type or amount of experience is required.
General Office Assistant 6
One year of administrative support experience.
General Office Assistant E7
Two years of administrative support experience, including one year equivalent to the intermediate level.
Additional Information
Please attach a cover letter and resume to your application.Information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses may not be considered further.
If applicable, you must attach an electronic and/or scanned copy of your official college/university transcripts. For our purposes, "Official Transcripts" must contain the college/university name and address, the degree conferred and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal.
Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
Certain positions may require a criminal history background check.View the job specification at: http://www.michigan.gov/documents/GeneralOfficeAssistant_12692_7.pdf
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