Fresh Listing

Posted: March 6, 2026 (7 days ago)

Added to FreshGovJobs: March 10, 2026 (3 days ago)

Posted recently. We are still expanding our coverage, so we added it a bit late. Still worth applying!

DCR Screener (ICS)

King County

DCHS - Community & Human Srvcs

Fresh

Location

Salary

$45.31 - $57.43

per hour

Type

Closes

March 22, 2026

Job Description

Summary

This job involves reviewing and processing urgent referrals for people in mental health crises, helping a team of crisis responders decide which cases need immediate on-site investigation.

Workers act as the first point of contact, gathering key details from sources like hospitals and police while prioritizing quick responses and patient safety.

It's a good fit for organized individuals with experience in social services or crisis support who thrive in fast-paced, team-oriented environments focused on community well-being.

Key Requirements

  • Experience in behavioral health, crisis intervention, or human services
  • Strong skills in reviewing cases, conducting intakes, and triaging referrals
  • Ability to provide high-level customer service and ensure patient safety
  • Knowledge of Involuntary Treatment Act (ITA) processes and Designated Crisis Responder (DCR) operations
  • Excellent communication for interacting with community members, clinicians, hospitals, and law enforcement
  • Capacity to work collaboratively in a team under supervisor guidance to meet outreach deadlines

Full Job Description

The Department of Community and Human Services values diverse perspectives and life experiences.

The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

We believe in working as one team that solves problems—striving to be customer-focused and drive for the best results. We envision a welcoming community that is racially just.

We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.

The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for six (6) Career Service Involuntary Treatment Act (ITA) Screeners to accept referrals and read cases on individuals experiencing crisis from community members, clinicians, hospitals and law enforcement.

Once a referral is accepted, the ITA Screener will seek to obtain and review critical information through the intake process.

They will be key members of the Crisis & Commitment Services team and hold the responsibility of assisting Designated Crisis Responders (DCRs) with ITA cases by moving referrals forward and into the field for complete investigation by DCRs.

The ITA Screener will perform their work in a way that supports the DCR supervisors in triaging ITA assignments and the larger DCR team to meet contractual outreach timeframes.

The ITA Screener will be attentive to a high level of customer service and safety to patients. They will report directly to a DCR Supervisor.


WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around 4/8/2026.


APPLICATION PROCESSIf you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy:

  • NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
  • Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application.

Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

This selection process may also be used to create a pool of candidates for current and future career service, term-limited temporary, and special duty opportunities. The pool will be active for 6 months.


WORK SCHEDULE/CONDITIONS: The duties of this position are primarily performed in an office environment and onsite at the Chinook building located in downtown Seattle, although some field work may be required.

Shifts will include weekdays, weekends, and/or holidays during any hours between 8:00 am and 11:30 pm.

Candidates must be willing to work in an environment that may cause exposure to communicable diseases when out in the field.

This position meets the provisions of the Fair Labor Acts and is overtime eligible (non-exempt status) with supervisory pre-approval. This position is represented by SEIU.


MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical.

Unless otherwise directed by the County Executive, department director, or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather.

For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.


RECRUITER: Greg Mallory, grmallory@kingcounty.gov

Requirements

  • Receive and manage incoming referrals for possible involuntary treatment under RCW 71.05 and 71.34.
  • Gather information from community members and professionals via phone as part of the intake and investigation process while flagging emergent and urgent outreach needs for DCR follow-up.
  • Complete Declarations for witness review, signature and filing with the ITA Court.
  • Review and investigate Orders of Dismissals and Directing for Civil Commitment Evaluation.
  • Timely and accurately complete shift reports and other assigned work.
  • Request pertinent patient records when applicable.
  • Participate in case conferencing by sharing relevant case information with the DCRs and other ITA screeners.
  • Work closely with DCR supervisors when reviewing hospital and/or outreach cases for the supervisor to make a final determination regarding a case's priority level.
  • Closely monitor the IPfax inbox and route documents accordingly.
  • Systematically organize case workup and all documentation when setting up case files.
  • Review the call log to prioritize referrals and return calls in a timely manner while assuring meticulous and thorough documentation of conversations.
  • Responsible for creating and maintaining electronic health records and utilizing other databasesand technical applications.
  • Make recommendations for, and develop, standard operating procedures related to ITAScreening.
  • Reconcile the call log to the screener rack to account for all cases.
  • Assist DCR teams in the field, as needed.
  • Other duties as assigned.

Qualifications

  • Bachelor's degree in a related field and at least two years of recent, relevant experience demonstrating knowledge of the public behavioral health treatment system, or an equivalent combination of education and experience.
  • Previous experience working with individuals or families experiencing crisis.
  • Familiarity with RCW 71.05 and RCW 71.34 and related WACs.
  • Knowledge of equity, race, and social justice principles and practices, and understanding of the effects of place-, race-, and policy & systems-based inequities on marginalized communities and populations.
  • Proficiency using Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, Teams, and web-based applications.
  • Demonstrated ability to work independently and as a member of a team.
  • Excellent written and oral communication skills.
  • Strong interpersonal skills.
  • Ability to meet work deadlines, stay on task with frequent interruptions, and balance priorities.
  • Predictable and reliable attendance.
  • Participate in all annual and other required trainings.


Desired Experience, Qualifications, Knowledge, Skills

  • Previous experience conducting fact-finding interviews or investigations.
  • Credentialed as an Agency Affiliated Counselor Registered

Additional Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Check your resume before applying to catch common mistakes

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Posted on NEOGOV: 3/6/2026 | Added to FreshGovJobs: 3/10/2026

Source: NEOGOV | ID: neogov-kingcounty-5262714