Charities Customer Service Representative
State of South Carolina
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Posted: February 25, 2026 (0 days ago)
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CSS Customer Support Specialist / 61014952
State of South Carolina
Department of Social Services
Location
South Carolina, 29210
Salary
$37,257 - $39,900
per year
Type
Full-Time
More Other jobs →Closes
March 4, 2026
Job Description
Summary
This job involves handling administrative tasks in the Child Support Services division, such as entering new employee data, providing customer service for payment disbursements, and fixing issues with reporting programs.
It's a support role in a government agency focused on helping families and vulnerable people.
A good fit would be someone organized with basic computer skills and a desire to contribute to community services.
Key Requirements
- High School Diploma
- One year of experience in computer system development, modification, or support
- Valid driver's license and access to a motor vehicle for fieldwork
- Ability to perform emergency shelter duties as directed
- Strong customer service and troubleshooting skills
- Proficiency in data entry and administrative tasks
Full Job Description
Do you have a passion to provide meaningful work in the community?
Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults?
Then the South Carolina Department of Social Services has the right job opportunity for you.
Job Duties:
- The CSS Customer Support Specialist performs general administrative duties for the Employment Services Unit in the Child Support Services Division.
- Keys new hire data into State Directory of New Hires.
- Performs customer service duties as liaison for the State Disbursement Unit.
- Troubleshoots user issues for New Hire Reporting Program.
- Other related duties as required.
- Performs Red Cross Shelter duty or other emergency shelter duty/service as directed.
Requirements
A High School Diploma and (1) year experience in computer system development and modification or support.Additional Information
This application for employment with the SC Department of Social Services must be completed in its entirety.
A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.
"See Resume" is not acceptable information for the completion of any part of the requirements of this application.
If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
DIVISION: Child Support Enforcement / Richland County
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