2nd Shift CWS Case Team Leader - Investigations / 61069749
State of South Carolina
FreshPosted Feb 24
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Posted: February 24, 2026 (1 day ago)
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Charities Customer Service Representative
State of South Carolina
Secretary Of State's Office
Job Description
Summary
This job involves handling paperwork and filings for charitable organizations, raffles, and fundraisers in the South Carolina Secretary of State's office, while also responding to customer questions via phone, email, and in person.
It includes sorting mail, organizing documents, and providing support to ensure compliance with regulations.
A good fit would be someone with customer service experience who is detail-oriented, good at communicating, and comfortable with basic office tasks.
Key Requirements
- High school diploma and directly related work experience
- Bachelor’s degree may substitute for related work experience
- Proficient in basic computer skills
- Ability to communicate effectively
- Two years of continuous customer service experience in a professional office environment
- Two years of data entry experience in a professional office environment
- Successful background check including criminal reference by SLED
Full Job Description
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Processes daily all filings received for the Public Charities Division of the Secretary of State’s Office.
This may include the filing of registration statements, applications for exemption, financial reports, contracts, and notice of solicitation for charitable organizations, raffles, professional fundraisers, fundraising counsel and commercial coventurers.
Answers telephone and email inquiries and assists walk-in customers regarding charitable organizations, raffles, and professional fundraisers.
This position will be responsible for opening, sorting and stamping daily mail. Organizes, sorts and files all paperwork related to violations for charities, professional fundraisers and raffles.
Requirements
High school diploma and work experience that is directly related to the area of employment.
A bachelor’s degree may be substituted for the related work experience.
Proficient in basic computer skills.
Ability to communicate effectively.
Qualifications
Additional Information
Employment in this position will be contingent upon the following:
- The starting salary for this position will be $39,000 - $40,255 depending upon experience.
- An acceptable review of your past employment history, personal references, and other sources, including, but not limited to, the criminal reference check which will be conducted by the South Carolina Law Enforcement Division (SLED).
- Failure to provide detailed and complete work-related information may result in your application being rejected.
- Any misrepresentation of yourself will disqualify you from the position.
When applying for this position, the electronic state application must be completed in its entirety. This includes the Education and Work Experience sections and the Supplemental Questions.
A resume will not be accepted in lieu of a completed application, nor will it be used to determine if an applicant has met the qualifications for the position.
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid parental leave
- State Retirement Plan and Deferred Compensation Programs
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