CSS Applications Specialist / 61014985

Full Job Description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job duties:

The CSS Applications Specialist assists in administering and directing Case Management and the Interstate Central Registry (ICR) Unit.

This position involves facilitating the creation of child support cases and ensuring compliance with statewide performance standards for the Child Support Services Division.

To ensure that the custodial parent application portal is accessible, efficient, and aligns with the agency's requirements.

• Interpret federal regulations and Child Support Services policy and procedures to ensure that all child support applications and correspondence receive appropriate and timely action.

• Supervise personnel in the performance of their duties.

• Direct the development and administration of Case Management functions for all 46 counties in South Carolina.

• Assist in developing, managing, and implementing all Case Management policies or changes, short and long-range goals and objectives.

• Assist in ongoing training and refinement of the Palmetto Automated Child Support System.

• Implement and monitors the unit and individual staff goals which, when coordinated with all other areas of Child Support, assures collection and cost-effective goals of the program.

• To ensure that personal identifying information (PII) is properly used, accessed, gathered shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data.

• Assist in the implementation and monitoring of special projects mandated by federal requirements.

• Perform Red Cross shelter duty or other emergency shelter duty/services as directed. Performs other duties as required.

Requirements

A Master's Degree and (one) 1 year of professional experience in Social Services programs, correctional, educational, business administration, general administrative management, or relevant program experience.

A Bachelor's Degree and three (3) years of professional experience in Social Services programs, correctional, educational, business administration, general administrative management, or relevant program experience.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must have a valid driver's license. Some travel may be required.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vison, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• State Retirement Plan and Deferred Compensation Programs

  
  Division: Child Support Enforcement / Richland County