Clerical Assistant 3

Full Job Description

Are you an efficient multi tasker with excellent customer service skills? If so, consider starting a new chapter in your career with the Department of Education, Bureau of Management Services. As a Clerical Assistant 3, you will be providing timely and courteous customer service in-person or in writing to all Department staff. You will have the opportunity to provide essential support for complex clerical duties and office functions, while engaging in a variety of tasks within the Division and Department to ensure efficient operations. This is your chance to support meaningful work behind the scenes and at the front line!

Requirements

This position is multi-faceted and interactive. You will have the opportunity to correspond with a variety of staff from areas both within and outside of the PA Department of Education (PDE).

You will learn basic functions of PDE's responsibilities under the PA Right-to-Know Law (RTKL).

Work involves assisting with document redactions in accordance with the RTKL, logging new requests, and informing the PDE Office of Chief Counsel of new requests.

You will also learn how to utilize the PA Publisher; the Commonwealth's online ordering system operated by the Department of General Services (DGS), Bureau of Publications for print, design, and mail services.

You will be responsible for monitoring the resource account associated with duplicating requests and providing creative and conceptual input; identifying available paper stock; as well as providing format options, style, and design of document suggestions to satisfy requesters' business needs in the most cost-effective manner.

Additional responsibilities include:

• Transporting vehicles to and from the DGS garage in Harrisburg for maintenance
• Assisting with vehicle upkeep such as car washes, vacuuming, and running vehicles
• Handling monthly payment of the EZ Pass invoice by verifying and entering charges in spreadsheet prior to payment
• Providing temporary parking passes
• Monitoring the Parking Resource Account for temporary pass requests and for other parking issues
• Serving as the mailroom services backup

Our ideal candidate will have experience using Microsoft Office Suite and Adobe.

If you excel at solving problems on the fly and working independently with confidence, this role was made for you!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $40,685.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• This particular position also requires possession of a current driver's license which is not under suspension.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.