Pool Ticket Booth and Campground Clerk - Clerical Assistant 1 - Seasonal - Codorus State Park

Full Job Description

The Department of Conservation & Natural Resources is excited to announce an opportunity for a seasonal full-time position as a Pool Ticket Booth Clerk or Campground Clerk.

The Pool Ticket Booth Clerk role involves managing payments at the pool ticket booth, utilizing a laptop computer system or cash register, and adhering to established money handling protocols in line with the cash management policy.

The Campground Clerk role involves assisting incoming campers with reservations, directions and answering questions, as well as making reservations utilizing the Park Reservation and Revenue System.

In addition to these responsibilities, both clerks will provide support to other clerical staff within the park, assisting with a diverse range of administrative tasks essential for the smooth operation of a large park complex and the Computerized Reservation/Revenue System.

If you are interested in joining our team, we encourage you to apply now!

Requirements

In this position, you will serve as the main point of contact for the public at the pool ticket booth, ensuring compliance with the Cash Management Policy at all times. Your responsibilities will include processing payments from visitors and accurately recording transactions using either a laptop or cash register. You will be expected to follow established money handling protocols, which involve maintaining a precise cash drawer and utilizing a drop safe as outlined in the procedures. Additionally, you will keep thorough records through daily forms, printed receipts, or cash register tapes, and adhere to the designated procedures for both opening and closing the pool ticket booth. It will be essential to keep the Park Manager informed about all relevant activities occurring at the pool ticket booth and within the pool area.

In your capacity as a Clerical Assistant 1, you will work at the park office, campground contact station, and pool ticket booth, providing visitors with essential park information and facilitating access to park facilities. This role will require you to respond to telephone inquiries and written requests from potential visitors, take messages, direct calls to the appropriate personnel, maintain brochure displays, and operate a two-way radio to assist field staff during emergencies. You will also be responsible for accepting and processing reservations for cottages, yurts, camping sites, pavilions, and group camping through the State Park's Computerized Reservation System. This includes calculating fees, receiving payments, processing refunds, issuing permits, and managing revenue accounting and bank deposits. You will need to resolve any conflicts related to computerized stays with minimal supervision and generate reports to ensure accuracy.

Furthermore, you will be tasked with preparing and issuing mooring agreements for the park's mooring spaces, boat racks, and dry storage areas. This involves maintaining accurate mooring records, calculating fees, processing payments and refunds, and sending out agreements, notices, and correspondence to mooring patrons. You will also manage waiting lists, assist with application completion, and address any questions regarding procedures. Additionally, you will issue launch permits, collect associated fees, and maintain comprehensive records. Your duties will extend to assisting with the receipt, dispatch, sorting, stamping, and distribution of both electronic and postal mail, while also ensuring that all current and former files are maintained for the efficient operation of the park.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

This is a seasonal, full-time position with no healthcare benefits. There is not an option to buy into health care benefits.

The season runs from approximately April 2026 until October 2026 at which time the employee will be placed on leave without pay.

The employee will automatically be returned to employment approximately April 2027.

Days/shifts will vary, will work 5 days/37.5 hrs. per week to include holidays and weekends. 8:00 AM to 4:00 PM, 10:30 AM to 6:30 PM, 12:00 PM to 8:00 PM.

Telework: You will not have the option to telework in this position

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

Completing the application, including all supplemental questions, serves as your exam for this position.

No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.You must provide complete and accurate information or:your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.