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Posted: January 5, 2026 (10 days ago)

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Clerical Assistant 3

Commonwealth of Pennsylvania

Department of Labor & Industry

Recent

Location

Pennsylvania, 17120

Salary

$40,685 - $60,714

per year

Closes

January 19, 2026

Job Description

Summary

This job is about providing administrative support to workers' compensation judges, including scheduling hearings, preparing files and courtrooms, and handling public inquiries.

It involves organizing documents, using specialized software, and ensuring smooth operations for workplace injury cases.

A good fit would be someone detail-oriented with clerical experience who enjoys helping people and working in a structured office environment.

Key Requirements

  • One year as a Clerical Assistant 2 or equivalent federal job title
  • One year of moderately complex clerical experience, or equivalent combination of experience and training
  • Meet Pennsylvania residency requirements
  • Ability to perform essential job functions, including typing, filing, and communication
  • Proficiency in using Workers' Compensation Automation and Integration System (WCAIS)
  • Effective communication skills for handling inquiries from public, attorneys, and officials
  • Availability for full-time schedule (8:00 AM to 4:30 PM, Monday-Friday) with potential part-time telework after training

Full Job Description

Are you eager to start a new chapter in your career? Join the Workers' Compensation Office of Adjudication as a Clerical Assistant 3, where you have the opportunity to take on exciting new duties providing administrative support to Workers' Compensation Judges. We are committed to serving those affected by workplace injuries by providing accessible support with patience and accountability. Apply today to become a vital part of our team!

Requirements

As Clerical Assistant 3, you will be tasked with scheduling hearings and mediations, preparing court rooms both in person and virtually for Judges prior to hearing days, and arranging for vendor services according to WCOA policy for interpreters, security guards, and court reporters. Work involves preparing and filing documents, correspondence, and transcripts in digital and hard copy files; typing and formatting decisions; as well as processing and preparing case files related to appealed decisions. This position utilizes Workers' Compensation Automation and Integration System (WCAIS) to maintain a caseload, process tasks, and distribute correspondence for claims. Effective communication is essential as you will be handling telephone inquiries regarding the status of cases and general questions from the public, attorneys, media, law enforcement, and legislators

Make your career aspirations a reality with us!

Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period.

    In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

    If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

    Additional details may be provided during the interview.

  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • One year of moderately complex clerical experience; or
  • An equivalent combination of experience and training.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

  • Veterans:

    • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

    Telecommunications Relay Service (TRS):

    • 711 (hearing and speech disabilities or other individuals).

    If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


    The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

    The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

    The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

    All diverse candidates are encouraged to apply.

    Additional Information

    • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
    • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
    • Your score is valid for this specific posting only.
    • You must provide complete and accurate information or:
      • your score may be lower than deserved.
      • you may be disqualified.
    • You may only apply/test once for this posting.
    • Your results will be provided via email.

    Check your resume before applying to catch common mistakes

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    Posted on NEOGOV: 1/5/2026 | Added to FreshGovJobs: 1/5/2026

    Source: NEOGOV | ID: neogov-pabureau-5181939