Civic Engagement Manager

Full Job Description

Job Description
The Civic Engagement Manager leads the planning, coordination, budget oversight, and execution of Gwinnett County's signature Civic Engagement programs, including Gwinnett 101, Citizens Academy, Gwinnett Youth Commission, and county-wide cultural and heritage celebrations.
This position also develops, implements, and evaluates civic engagement strategies and initiatives that increase resident participation, expand inclusive outreach, and strengthen public trust and transparency in local government. The incumbent will serve as the primary liaison between Division Director, Board of Commissioners' initiatives, and internal County departments, residents, and external community stakeholders, ensuring alignment, coordination, and advancement of county-wide civic engagement priorities.

Essential Duties

• Directly supervises and provides strategic leadership, performance management, coaching, and operational direction to ensure high quality delivery of civic education and community engagement initiatives.
• Oversees planning and execution of large-scale public programs and events serving diverse county residents.
• Develops strategic outreach initiatives tied to the CESI mission to expand participation across diverse and historically underrepresented communities
• Builds and maintains partnerships with schools, nonprofits, civic organizations, faith-based groups, and community leaders
• Coordinates cross-departmental collaboration to support public engagement initiatives
• Monitors program budgets, purchasing procedures, vendor payments, and compliance requirements
• Creates performance reports and makes recommendations to leadership identifying trends and opportunities.
  

Public Speaking Duties

• Represents Gwinnett County at community meetings, public forums, and civic events to present information and engage residents
• Facilitates civic education sessions, youth leadership programming, and community engagement outreach events
• Delivers presentations and program updates to County leadership, advisory groups, and community partners

Other Job Requirements/Information

• This job may require on-call rotation and emergency after hours, weekends, and/or holidays.

Grade
The grade for this position is 101. Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• Bachelor's degree in public administration, public policy, communications, education, social work, business management, business administration or related field AND
• Three years of progressively responsible experience in community engagement, civic management, business administration or related fields, including two years' experience as a manager
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.

Preferred Qualifications in addition to the above minimum qualifications

• 5 years of progressively responsible experience in community engagement, civic management, business administration or related fields, including a minimum of two years' experience as a manager.

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here.

Qualifications

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities.

We are committed to hiring those who share our dedication to making life better for our residents and business owners.

The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more.

The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

VisionGwinnett is the preferred community where everyone thrives! MissionGwinnett proudly supports our vibrantly connected community by delivering superior services.

ValuesIntegrity: We believe in being honest, building trust, and having strong moral principles.Accountability: We believe in stewardship, transparency, and sustainability.Equity: We believe in fairness and respect for all.Inclusivity: We believe in engaging, embracing, and unifying our communities.Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring ProcessGwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.

As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.