Chief of Staff

Full Job Description

This position is located in the Office of the Chief Administrative Officer (CAO), Front Office.

This position directly supports the Chief Administrative Officer and Deputy Chief Administrative Officer, and the position involves assessing the effectiveness of the OCAO programs and associated administrative processes and the overall efficiency of OCAO operations.

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position.

You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Administrative and Management Positions.

Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled.

To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-14.

Specialized experience for this position includes: Experience leading comprehensive organizational assessments, conducting workload analyses, staffing and process reviews.

Experience serving as the principal budget lead for a multi-program office, managing annual budget formulation, execution, and reconciliation.

Experience designing and executing enterprise workforce-planning and change-management initiatives, integrating short- and long-range staffing forecasts.

Experience providing sustained leadership for daily operations, workload prioritization, performance management, disciplinary actions, hiring/promotions, and training.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

The incumbent must possess the following supervisory competencies to be successful in this position: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost effective results.

Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.

Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.

Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. Integrity/Honesty: Behaves in an honest, fair, and ethical manner.

Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect.

Considers and responds appropriately to the needs and feelings of different people in different situations. Oral Communication: Makes clear and convincing oral presentations.

Listens effectively; clarifies information as needed.

Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.

Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.

Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience. Major Duties:

The physical worksite for this position is located in Alexandria, Virginia.

Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person.

Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year.

If you are interested in sharing and participating in the development, management, direction and evaluation of an office's programs, functions and activities - then this may be your next career move!

As the Chief of Staff, you will be responsible for: Initiating and conducting organizational studies; continuously assessing OCAO program effectiveness.

Serving as the central POC for the OCAO budget; planning and preparing the budget; developing presentation strategy and directing submissions.

Performing financial forecasting and analysis; reviewing and revising estimates; advising on budgetary actions and formalizing realignments with audit trails.

Coordinating personnel action requests (PARs); providing leadership on streamlining personnel programs and conducting short/long-range workforce analyses.

Collaborating with agency stakeholders; instituting proactive communications; developing evaluation tools; briefing on deficiencies and implementing corrective actions; and supervising staff.