Administrator IV

Full Job Description

King County Metro Transit’s Rail Division is looking for an outstanding people and process leader to fulfill the role of Administrator IV.

This position will be charged with overseeing and managing the administrative team, improving the overall administrative processes, procedures of the Rail Division and creating clarity for the Division by developing standard administrative work practices. The incumbent will be responsible for communicating effectively with diverse stakeholders across the Division, working collaboratively with King County leaders, administrative staff, employees, and Sound Transit to provide administrative policy direction.

This leadership role requires the ability to communicate effectively with diverse stakeholders, to proactively solve problems, to create replicable administrative processes and procedures for the Division as well as the ability to motivate and unify administrative employees through building mutual respect and trust. The ideal candidate in this position will be skilled in navigating an ambiguous work environment and be able to manage multiple, competing priorities to successfully deliver a large body of work in a fast-paced environment.

About Metro Transit’s Link Light Rail Expansion
Metro Transit's Rail Division manages and maintains Sound Transit's Link Light Rail service, which currently spans a 24.5-mile route from Angle Lake to Northgate and 6.6-mile route from Redmond Technology to South Bellevue. By the end of 2026, the Light Rail is projected to expand to nearly 60 route miles, including the additional 11 new stations. These rail services complement Metro's expensive fixed-route bus system and mobility services. Puget Sound transit agencies are collaborating to create an integrated transit network that enables people to travel farther, faster, and more easily.

Position Information
This recruitment will be used to fill one (1) Career Service vacancy and may be used to establish an eligibility list to fill future openings in this classification over the next year (12 months) and will be utilized at the discretion of the hiring authority.

Who May Apply:
This exciting Career Service opportunity is open to King County Employees and the general public.

Requirements

Applying equity and social justice principles is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of this work. As an Administrator IV, you will:

Develop and deliver clarity for administrative policies and procedures for the division in partnership with King County Metro and Sound Transit personnel through the following:

Act as a consultant and primary advisor to all levels of management across the division on administrative needs and functions.Serve as an expert technical resource for cross-functional, inter-departmental projects and project teams related to administrative needs and functions.Help Rail employees with questions regarding KC policies and procedures; provide information and process clarity on HR, payroll, purchasing, grievance tracking, and other administrative topics.Create operational guidelines to clarify administrative procedures for the division.Oversee division records management practices and retention schedule; update practices and filing systems as needed; and create new records filing systems as needed (electronic and physical).

Seek continuous improvement through periodic process and procedure review for the Division through the following duties:Guide process improvement teams in the use of administrative data and other information to assess and understand issues, evaluate options, and make decisions.

Visualize data for decision making by utilizing tools such as power BI, Excel and PowerPoint.Assist in data collection, analysis, and make recommendations for improvements and develop new process procedures.Support business teams in identifying and delivering significant and quantifiable business process improvements.Manage the Rail Administrative Services team to help create consistency and balance workload for the team through the following duties:Manage administrative team and assure accountability of members and their respective job duties.Develop a cross training plan for redundancy and enhance administrative support by identifying needed resources to foster a successful administrative team.Coordinate the creation of Rail administrative guidelines by collaborating with stakeholders such as Rail Section Leaders, Metro HR, Sound Transit, King County payroll and Transit Labor Relations.Collaborate with and assist Administrator IIIs in their regular duties and support for other work groups in establishing procedures and implementing training programs; and developing work plans and goals for the administrative team.Provide guidance to administrative team members in identifying routine tasks to include in the administrative process and procedures guidebook.

Create a program to support administrative team members career development; meeting regularly to discuss goals, improvements, and performance expectations.

Perform other related duties as required; may be assigned to special projects.

Qualifications We are looking for qualified candidates who have:A bachelor's degree in business, finance, accounting, economics, public administration, or related field, AND

Two-4 years of Business process improvement experience, which includes leadership, budget development and administrative services support

OR any combination of experience, education, and training that provides the required knowledge, skills and abilities to perform the work.

Other minimum qualifications include:

• Strong people skills to be able to foster effective working relationships built on trust and respect with an increasingly diverse team and external partners.
• Expertise in oral, written, and interpersonal communications skills
• Experience leading, organizing, and motivating multidisciplinary teams and working with matrixed workgroups and individuals at all levels within a large organization.
• Demonstrated strong attention to detail and proven ability to multi-task and remain organized in a fast-paced environment with multiple deadlines and changing priorities.
• Intermediate level proficiency with software and tools generally used by business and administrative staff, including Office products such as Outlook, Word, Excel, Teams, and SharePoint.
• Time management skills that demonstrate the ability to manage competing priorities, multiple projects, and daily responsibilities in an effective and efficient manner.
• Skill in analyzing information, solving complex and analytical challenges, and making
• recommendations based on analysis.
• Demonstrated experience managing and leading change, ensuring project execution and quality while successfully managing and mitigating risk.
• Experience in the use of large, complex spreadsheets, word processing, presentation, statistical analysis and database software.
• Analyze and evaluate issues related to labor contracts.
• Experience with data visualization using Microsoft Office and Power BI

Highly Desirable Qualifications:

• Knowledge of Sound Transit’s administrative policies and procedures.
• Ability to translate King County’s administrative policies and procedures into Rail’s unique operating environment.
• Advanced knowledge of and experience with King County’s administrative systems, processes, policies, and procedures.

Additional Information

Work ScheduleThe base work schedule is 40 hours per week, and normally day shift Monday through Friday, however, due to the 24 hour/7 day a week operation of a public transit service, this position may require off-shift work.

The position is exempt from the Fair Labor Standards Act and is therefore not eligible for overtime pay.

Work Location
The primary location of this position is 3407 Airport Way S. Seattle, WA 98134. This position will also require travel regularly to the Operations and Maintenance Facility – East, located in Bellevue (1925 120th Ave NE, Bellevue, WA 98005) and future Link facilities.

Teleworking Requirement
The work associated with this position will be performed in a hybrid work environment working a minimum of 2-3 days in the office. Employees will have access to shared workspaces at various Sound Transit facilities. Employees must reside in Washington State and within a reasonable distance to their worksite to respond to workplace reporting requirements.

Employees will be issued a Sound Transit laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.

Application & Selection Process
If you are interested in this position, please follow the application instructions carefully.

Required forms and application materials:

• Submit an online employment application, completed at www.kingcounty.gov/jobs, and complete all answers to the supplemental questions
• Attach a cover letter [no longer than 2 pages] that describes your interest in this position and how you meet or exceed qualifications.

Applicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to participate in one or more interviews. Applications that are not complete or do not include the required attachments may be disqualified and not advance in the process.

Employment offers will be finalized after candidates have successfully completed a reference check or internal record review.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact HR Analyst, Neha Bansal: nbansal@kingcounty.gov
Class Code: Administrator IV - 2810400
Union Representation: PROTEC17: Professional and Technical Employees, Local 17

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