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Posted: February 9, 2026 (1 day ago)

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Administrative Services Officer 2 - NDOT

Metro Nashville

Nashville Department of Transportation

Fresh

Location

Salary

From $54,699

per year

Closes

February 20, 2026

Job Description

Summary

This job involves providing administrative support to senior leaders in Nashville's transportation planning and project management teams, handling tasks like scheduling, managing confidential information, and coordinating with stakeholders.

It supports the city's efforts to maintain roads, bridges, and events, ensuring smooth operations in a busy urban environment.

A good fit would be someone organized and detail-oriented with experience in office support, especially in government or professional settings, who enjoys building relationships and handling varied responsibilities.

Key Requirements

  • Bachelor's degree from an accredited college or university, plus two years of verifiable administrative or clerical experience for a division or department head (additional experience may substitute for education)
  • Experience providing administrative support in a governmental, professional, or engineering setting
  • Proficiency with Microsoft Office Suite and knowledge of office practices and policies
  • Direct experience handling confidential information with discretion
  • Strong organizational skills for managing calendars, scheduling meetings, preparing reports, and maintaining records
  • Ability to act as a liaison between senior staff and internal/external stakeholders, including fostering relationships with community committees and elected officials
  • Skills in researching data, analyzing reports, evaluating invoices, interpreting contracts, and recommending administrative improvements

Full Job Description

The Administrative Services Officer 2 position provides support to the Planning and Project Management departments within NDOT.

This role performs a variety of administrative tasks essential to the day-to-day operations of the Planning Division.

This includes handling confidential information, coordinating meetings, managing calendars, overseeing office functions, and other related administrative duties, as required.

The Department of Transportation and Multimodal Infrastructure delivers a range of services, and the nearly 400 employees work around the clock to ensure a multimodal system that offers choice and better connects neighborhoods, residents, businesses and visitors to the place that they need and want to go to in a safe manner.

These employees are responsible for over 2,200 miles of public roadways and rights-of-way, over 6,000 streets, over 300 bridges, 835 traffic signals and over 1,200 miles of bike/sidewalk lanes and much more.

Big events in Nashville consist of CMA Festival, Stanley Cup Finals, Titans games, and any number of special events.

These require big preparation and big clean-up, and the Nashville Department of Transportation employees are up for the challenge.

Requirements

  • Serves as the primary point of contact for an assistant director, providing administrative support for day-to-day activities.
  • Acts as liaison between senior staff and internal/external stakeholders.
  • Prepares correspondence, reports, and directives for review and signature.
  • Schedules meetings and manages the calendars for senior staff.
  • Researches and gathers data to support decision-making and planning.
  • Manages administrative functions, including evaluating invoices, analyzing reports, and interpreting contracts.
  • Prepares meeting minutes and provides technical support at monthly meetings of the Bicycle and Pedestrian Advisory Commission and related committees.
  • Plans and oversees special administrative projects as assigned.
  • Prepares and maintains accurate records, files, and reports related to the team initiatives.
  • Develops agendas, takes meeting minutes, and distributes notes as needed.
  • Fosters positive working relationships with community-led committees and commission members, elected officials, and other stakeholders

Qualifications

Bachelor's degree from an accredited college or university, and (2) two years of verifiable experience serving in an administrative or clerical role for a division/department head.

“Additional experience may be considered in lieu of education”


Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Additional Information

  • Experience with administrative support in a governmental, professional or engineering setting
  • Direct experience handling confidential information with discretion
  • Proficiency with office software, including Microsoft Office Suite
  • Knowledge of office practices and policies.
  • Ability to analyze administrative problems and recommend improvements

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.


Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.

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Posted on NEOGOV: 2/9/2026 | Added to FreshGovJobs: 2/10/2026

Source: NEOGOV | ID: neogov-nashville-5228703