REPOST County Administrative Support Specialist II / 61012528
State of South Carolina
FreshPosted Jan 26
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Posted: January 26, 2026 (1 day ago)
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Administrative Coordinator I / 61014291
State of South Carolina
Department of Social Services
Location
South Carolina, 29210
Salary
$43,462 - $53,100
per year
Type
Closes
February 2, 2026More State jobs →
Job Description
Summary
This job involves overseeing the front desk and intake operations at a social services office, including managing clerical staff who handle phone calls, customer greetings, and paperwork for programs like economic aid.
It requires supervising daily tasks, ensuring smooth service delivery, and stepping in during emergencies like disaster relief.
A good fit would be someone with administrative experience who enjoys leading a team and helping vulnerable families in the community.
Key Requirements
- High School Diploma with six years of experience in business management, public administration, or administrative services
- OR Associate Degree with four years of relevant experience
- OR Bachelor’s Degree with two years of relevant experience
- Valid driver's license
- Ability to lift at least 35 pounds
- Strong insight and initiative to adapt to changing conditions
- Experience supervising staff and handling performance evaluations
Full Job Description
Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!Job Duties:
- The Administrative Coordinator I is responsible for the administrative functioning of the intake area of the Richland County DSS office to include supervising the clerical staff responsible for answering the telephones, greeting and serving customers, performing duties related to the Economic Services programs.
- Supervises administrative support staff in the Intake, Referral and Reception areas and Mail room; completes performance evaluations of staff and addresses performance and conduct issues through agency’s Progressive Discipline process.
- Ensures that staff maintains a professional and courteous manner while serving clients; general public and other staff members.
- Ensures all applications are thoroughly researched and staff use SCCHIP for processing Online and paper applications; ensures mail is processed timely; FA mailboxes are checked several times daily and mail is routed appropriately.
- Assigns work, advises staff and upper management when changes in procedure are necessary to ensure that quality service is provided to customers. Addresses complaints of walk-in customers and those via phone.
- Organizes and implements policies and procedures within the work area; works with county Advocate to address concerns/complaints.
- Reviews work of subordinates for accuracy through spot checks; direct observation of employees’ work, and through customer complaints.
- Provides and/or assures that new staff is trained in policies and procedures; cross trains employees.
- Schedules coverage of front receptionist area, schedules lunch hours and Leave to assure adequate coverage of area.
- Perform emergency disaster management services to include but not limited to Red Cross sheltering and performs other related duties as required.
Requirements
A High School Diploma and six (6) years of experience in business management, public administration or administrative services.
An Associate Degree and four (4) years of experience in business management, public administration or administrative services.
A Bachelor’s Degree and two (2) years of experience in business management, public administration or administrative servicesAdditional Information
This application for employment with the SC Department of Social Services must be completed in its entirety.
A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole.
"See Resume" is not acceptable information for the completion of any part of the requirements of this application.
If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must have valid driver's license; be able to lift at least 35 pounds.
Must have good insight and initiative in responding to changing conditions.If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
DIVISION: Economic Services / Richland County
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