Administrative Assistant to the Director-Human Services

Full Job Description

Join Our Snohomish County Human Services Team!

Looking for a new opportunity?

Snohomish County Human Services is looking for a qualified individual to join the Department as an Administrative Assistant to provide complex and confidential support to the Director.

Position Purpose:

This position will provide support to the Director in communications with department staff, staff in other County departments, and the general public.

The successful applicant will coordinate calendars, schedule appointments, and provide a variety of administrative and logistical support for the Director to include IT support, correspondence, meetings, policies and procedures, and reports.

About You:

You are a highly motivated and organized individual with:

• Confidentiality and trustworthiness
• Successful time-management skills
• Strong written, verbal, and active listening communication skills
• Excellent interpersonal skills with a focus on serving others
• Effective collaborative skills
• Creative-thinking skills and adaptability to change
• Proficient computer and technology skills

To Be Considered:

Applicants must electronically submit an application through Snohomish County’s NeoGov site by 11:59 p.m. on the closing date. A resume and cover letter are required.

When your application is complete, verify the information and make sure there is nothing missing.

Be sure to verify your education and/or experience comply with the minimum requirements section of the posting.

Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627.

About Human Services:

Human Services Department’s mission is to help all persons meet their basic needs and develop their potential by providing timely, effective human services and building community.

The Human Services Department includes 300+ diverse, friendly, and dedicated employees who benefit from outstanding benefits and competitive wages.

Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family.

We strive to not only provide a meaningful job, but a life-long career at Snohomish County.

Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

Snohomish County Human Services strives to be an equitable and trauma-informed department. Our department believes every interaction, procedure, and policy provides and opportunity to build a pathway toward a more resilient and restorative Snohomish County.

Please reach out to Joeann Turck at joe.turck@snoco.org with any questions regarding this job posting.

BASIC FUNCTION

To provide complex and confidential administrative support to the Director of Human Services.

Requirements

1.  Act as liaison between director, department, staff, other departments and the general public; initiate appropriate actions regarding requests for services or complaints; represents the director by communicating procedures, policies, programs and mission to county employees and the general public.
2. Coordinates and schedules appointments and travel arrangements; maintain director's calendar; composes and formats letters, memos, forms and charts; upon direction and with general policy guidance, prepares a variety of correspondence, directive memoranda, reports and other written materials as required.
3. Conducts research and analysis as required, forms conclusions and makes recommendations as appropriate; proofs and edits material submitted by others for signature and approval; prepares materials for presentations.
4. Plans, organizes and coordinates meetings; takes minutes; transcribes, edits and finalizes minutes; coordinates the work of the Director's office.
5. Serves as liaison with other departments such as Facilities, Budget and Finance, Information Services and Department Divisions as required; represents the Director on task forces and committees as assigned.
6. Maintains custody of and processes confidential departmental information and personnel information including working files, and legal documents; maintains custody of litigation files and other sensitive documents not otherwise assigned.
7. Screens phone inquires; refers calls to other staff members as appropriate; processes mail according to action to be taken.
8. Answers employee questions and makes referrals concerning training related matters; informs staff regarding new laws, policy interpretations and procedural revisions; attends meetings as the Director's representative.
9. Acts a department coordinator for such functions as phone installation, office reallocations, building maintenance and training as assigned.
10. Coordinates various required reports and documents with other departments, agencies and offices as necessary, coordinates special projects as assigned.
11. Assists in preparing annual budget by providing information; assists in monitoring spending with full awareness of department budget.

1.  Performs related duties as assigned.

Qualifications

Additional Information

• operations of Human Services Department and Snohomish County Government
• conflict management and effective communication
• proper English, spelling, grammar, punctuation and word usage
• basic bookkeeping and record keeping
• research methods and techniques
• computer technology
• office practices and procedures

• work under pressure and meet deadlines and cope with interruptions
• work with and maintain confidential information
• analyze and resolve work related problems
• exercise initiative and judgment, and make decisions within scope of assigned authority
• communicate effectively, both orally and in writing
• establish and maintain effective work relationships with public and private officials, other county employees, and with the general public
• operate computer equipment and applied software packages
• maintain necessary records and prepared required reports
• operate standard office machines and equipment
• maintain multiple tasks/activities while meeting specific deadlines
• maintain a high degree of accuracy with detailed information