ADMINISTRATIVE/TECHNICAL SPECIALIST
Naval Sea Systems Command
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Posted: December 19, 2025 (27 days ago)
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Administrative Assistant 2 - Impaired Driving Section
State of Washington
Washington State Patrol
Job Description
Summary
This job involves providing everyday office support to a team focused on preventing impaired driving, including handling paperwork, emails, and phone calls for programs like breath testing and vehicle ignition locks.
It requires interacting professionally with law enforcement, courts, and the public in a busy government setting.
A good fit would be someone organized, tech-savvy, and skilled at staying calm during stressful situations while delivering excellent customer service.
Key Requirements
- Strong communication skills, both verbal and written
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
- Customer service orientation with ability to interact professionally with diverse groups including law enforcement, attorneys, and the public
- Ability to handle difficult or sensitive situations to minimize conflict and maintain relationships
- Competence in composing business communications and managing email
- Experience answering phones and following instructions accurately
- Willingness to respect chain-of-command and work collaboratively in a team environment
Full Job Description
About the Position:
The employee must:
- Communicate effectively, both verbally and in writing.
- Strong computer skills; willing and able to operate and read computer monitors/terminals on a continuous basis
- Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook etc.)
- Be customer service oriented.
- Effectively interact with representatives from law enforcement agencies, prosecutor’s offices, defense attorneys, ignition interlock companies, court members, probation officers, and the public.
- Professionally interact with other Impaired Driving Section and WSP staff.
- Comprehend and follow written and oral instructions.
- Respect others and act professionally, accept and give constructive criticism, counsel, and advise appropriately, and be an active listener.
- Respond to difficult, stressful, or sensitive interpersonal situations in a way that reduces or minimizes potential conflict and maintains good working relationships among internal personnel and customer agencies.
- Follow the chain-of-command.
About the Division:
The Impaired Driving Section is comprised of the Breath Test Program (BTP), Ignition Interlock Program (IIP) and Drug Evaluation and Classification Program.
About the Agency & Division:
The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.
The Washington State Patrol is committed to being an Equal Opportunity Employer and strives to foster an environment in which everyone is encouraged to be their authentic selves, communicate openly, and act with courage. The WSP is dedicated to promoting fair and equitable hiring, training, and promotional practices through innovative recruitment and retention strategies.
Requirements
Our new teammate will be able to:- Compose business communications
- Compose, send and respond to electronic mail
- Answer telephones
- Provide customer service
- Facilitate the Technician Certificate Testing
- Update and maintain the ignition interlock manufacturer database records
- Monitor interlock customer failure reports
- Assist in fulfilling public disclosure requests
- Maintain retention schedules on all interlock program documents
- Order supplies as needed from approved vendors
- Provides clerical support to the Impaired Driving Section personnel
- Maintain and prepare Impaired Driving Section invoices and credit card statements
Qualifications
Required Qualifications:- High school diploma or GED equivalent.
- Ability to effectively communicate both verbally and in writing.
- Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Outlook etc.).
- Strong computer skills; willing and able to operate and read computer monitors/terminals on a continuous basis.
- Strong organizational and time management skills.
Why work for the Washington State Patrol?
- A healthy life/work balance by offering flexible schedules and telework options for most positions.
- Infants at Work Program based on the long-term health values of infant-parent bonding and breastfeeding newborns.
- Continuous growth and development opportunities.
- Opportunities to serve your community and make an impact through meaningful work
- Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01
- Qualification for the Public Loan Forgiveness Program
Additional Information
This recruitment may be used to fill multiple vacancies.
Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded. Please click here to determine your eligibility.
Questions?
Please contact Monica Simpson atmonica.simpson@wsp.wa.gov
Check us out on: WSP’s Website | Facebook | Twitter | Instagram | YouTube | LinkedIn
Questions?
Please contact Monica Simpson atmonica.simpson@wsp.wa.gov
Check us out on: WSP’s Website | Facebook | Twitter | Instagram | YouTube | LinkedIn
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