Vital Records Customer Service Representative (Spartanburg County) - 61006830
State of South Carolina
Posted: March 30, 2026 (1 day ago)
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State of South Carolina
SCDPH-PH Region-Upstate
Location
South Carolina, 29201
Salary
$46,000 - $49,500
per year
Type
Full-Time
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This job involves overseeing a team that helps people obtain and correct vital records like birth and death certificates at a regional office in Greenville County, South Carolina.
The role includes supervising staff, handling customer requests, managing fees, and ensuring all processes follow state rules.
It's a good fit for someone with experience in office supervision, customer service, and dealing with sensitive documents who enjoys public-facing work in a government health department.

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State Minimum Requirements: A high school diploma and relevant program experience.
Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
Agency Additional Requirements:
At least six (6) years of related clerical experience, including two (2) years of face-to-face cashiering, banking or accounting experience.
Must have three (3) years of experience handling confidential records. Minimum of three (3) previous years of supervisory experience or vital records experience.
Must have the ability to type at a corrected rate of 45 wpm (typing test required).
Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
DRIVING RECORD: If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.
REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.
IMMUNIZATION REQUIREMENTS: All new employees who are healthcare providers with job-specific exposure risk are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, varicella, and Hepatitis B prior to beginning employment.
EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.
The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that include:
*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.
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