Visitor Information Assistant
Forest Service
FreshPosted Jan 14
✓ Fresh Listing
Posted: January 14, 2026 (1 day ago)
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Visitor Information Specialist
Forest Service
Department of Agriculture
Location
Juneau, Alaska
Salary
$33.44 - $33.44
per hour
Type
Full Time
More Other jobs →Closes
January 26, 2026
SES Pay Grade
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves running a visitor center at the Mendenhall Glacier in Alaska, where you'll share information about the area's nature and culture, lead educational programs, and ensure visitors stay safe from local hazards like bears and bad weather.
It's a great fit for someone with hands-on experience living or working in Southeast Alaska who enjoys teaching others about the outdoors and managing small teams.
The role mixes public service, program planning, and light supervision in a stunning natural setting.
Key Requirements
- Lived or worked in or near the Tongass National Forest with special knowledge of Southeast Alaska's natural and cultural resources
- Ability to provide visitor information on recreation facilities, permits, and points of interest
- Skills in developing and leading interpretive and environmental education programs, including media and exhibits
- Experience coordinating public participation and involvement in decision-making processes
- Knowledge of preventative safety messaging and incident response for hazards like wildlife, weather, and trails
- Leadership in planning and implementing interpretive services and conservation education
- Minimal supervisory duties (20% or less of time)
Full Job Description
This position is located at the Mendenhall Glacier Visitor Center in Juneau, Alaska.
For additional information about the duties of this position, please contact Laura Buchheit at laura.buchheit@usda.gov.
The salary of the position will be adjusted to include a 1.49% Cost of Living Allowance (COLA). You must meet the ANILCA eligibility requirements to be referred for this position.
Eligibility Requirements: You must have lived and or worked in or near the geographic boundaries of the Tongass National Forest and have special knowledge or expertise concerning the natural and cultural resources in the Southeast Alaska area to participate in visitor services activities.
Your responses to the questions in the assessment for this announcement must clearly show that you meet the eligibility requirements. Major Duties:
- Provides and supervises the daily operation of a Visitor Services Center including a program of interpretive and education programs, operations, natural resources, and partnerships.
- Responsible for visitor information and public services activities. Coordinates responses to inquiries about recreation facilities, user permits, points of interest, and related activities.
- Develops interpretive and environmental education programs, media and exhibits for use on the unit and the Visitor Center.
- Coordinates the public participation program, which is designed to involve interested publics in the decision-making processes.
- Provides leadership for planning and implementation of Interpretive Services and Conservation education programs for the unit interpretive program.
- Visitor services include: preventative safety messaging for local hazards such as bears, other wildlife, hazardous weather and trail conditions; and incident response for first aid accidents.
- Supervises 20% or less of assigned duties.
- Other duties as assigned.
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