Visitor Information Specialist
Forest Service
FreshPosted Jan 14
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Posted: January 14, 2026 (0 days ago)
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Visitor Information Assistant
Forest Service
Department of Agriculture
Location
Juneau, Alaska
Salary
$27.34 - $27.34
per hour
Type
Closes
January 26, 2026
Job Description
Summary
This job involves running a visitor information center in Alaska's Tongass National Forest, where you'll manage daily operations, handle sales and money, and share knowledge about the area's nature, history, and outdoor activities with visitors.
You'll also create educational materials like brochures and displays to teach people about the forest.
It's a great fit for someone who loves the outdoors, has local knowledge of Southeast Alaska, and enjoys communicating with people in a public-facing role.
Key Requirements
- Lived or worked in or near the Tongass National Forest boundaries with special knowledge of Southeast Alaska's natural and cultural resources
- Experience coordinating daily operations, including handling receipts, sales, and personnel management
- Skills in accounting, balancing, reconciling, and record-keeping for funds as a Collection Officer
- Ability to provide detailed visitor information on permits, trip planning, ecology, and wilderness areas
- Proficiency in creating and updating educational materials like brochures, displays, pamphlets, and presentations
- Capability to troubleshoot problems with visitor centers, equipment, personnel, or sales
- Comfort presenting environmental and wilderness education programs to diverse audiences
Full Job Description
These positions are located on the Tongass National Forest / Juneau Ranger District in Juneau, Alaska.
For additional information about the duties of this position, please contact at Jessica.Debartolo@usda.gov or at 907-209-1348.
The salary of the position will be adjusted to include a Cost of Living Allowance (COLA). See the Additional Information section for more information.
You must meet the ANILCA eligibility requirements to be referred for this position.
Eligibility Requirements: You must have lived and or worked in or near the geographic boundaries of the Tongass National Forest and have special knowledge or expertise concerning the natural and cultural resources in the Southeast Alaska area to participate in forestry technician activities.
Your responses to the questions in the assessment for this announcement must clearly show that you meet the eligibility requirements. Major Duties:
- Coordinates and directs the daily operations for an information center including the handling of daily receipts, sales, and personnel.
- Troubleshoots and resolves any problems associated with the visitor centers, personnel, equipment, or sales.
- Serves as Collection Officer for the unit, responsible for accounting, balancing, reconciling, and accurate record keeping of the visitor center funds.
- Provides visitors with detailed information in the areas of various permits and pass requirements, trip planning, local area information, ecological, and wilderness information.
- Plans, creates, and provides presentations for the interpretive displays regarding forest management, ecology, and natural and cultural history that will be displayed in kiosks throughout the visitor centers.
- Researches, develops, revises and updates educational, recreational guides, pamphlets, fact sheets, brochures, newspaper articles, trail signage, kiosk, boards, and interpretive displays.
- Assists in environmental programs and wilderness education programs and presents this information to various groups, adjusting the message for intended audience as requested.
- Other duties as assigned.
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