Switchboard Operator (OIDD-Coastal)

Full Job Description

***REPOST PRIOR APPLICANTS DO NOT NEED TO REAPPLY****

Are you passionate about making a real difference in people's lives?

Join our team at the Department of Behavioral Health and Developmental Disabilities (BHDD), Office of Intellectual and Developmental Disabilities (OIDD) where we are dedicated to providing compassionate and accessible care to our community.

We are seeking a Switchboard Operator who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness.

If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

Under general supervision of the Campus Support Director this position serves as a switchboard operator performing administrative, routine secretarial and advanced clerical duties:

• Greets the general public and provides accurate information and directions
• Operates a single position switchboard
• Operates a public address system, a two-way radio, and provides first alert to entire center
• Places long distance calls on request and distributes emails to appropriate personnel
• Assists the Campus Support Coordinators by taking and/or relaying messages.
• Assists volunteer services by accepting contributions on the behalf of the volunteer coordinator in their absence.

This position is eligible for up to $0.50/hour shift differential for applicable shifts!

This position is located at Coastal Regional Center, an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) of BHDD-OIDD located in Summerville, SC serving residents with intellectual and developmental disabilities.

Requirements

A high school diploma and one year of clerical experience or an equivalent combination of education and experience.

Qualifications

Knowledge of standard office practices and procedures. Knowledge of the methods and maintenance of microfilm photography and equipment. Knowledge of food handling practices and sanitation requirements. Knowledge of the policies, laws and procedures for the utilization, processing, maintenance and storage of vital records. Skill in the operation of broadcasting and taping equipment. Ability to follow written and oral instructions. Ability to exercise limited discretion in interpreting and applying office practices and procedures. Ability to proofread written materials.

Additional Information

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services’ Child Abuse and Neglect Central Registry screening, U.S. Department of Health and Human Services Office of Inspector General “List of Excluded Individuals/Entities” screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment.

All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program.

You may contact Human Resources for further information. Supplemental Questions: Supplemental questions are considered part of your official application.

Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education.

A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)