Switchboard Operator: OIDD-Whitten

Full Job Description

This position functions as a switchboard operator for OIDD-Whitten Center and assists Campus Support with various duties, primarily with obtaining staffing coverage in the residential service area and disseminating information to appropriate areas of the facility.

• Answers and screens calls coming into the switchboard, forwarding calls as appropriate and taking messages as needed. Facilitates obtaining emergency services as needed.

• Assists the Campus Support Coordinators with obtaining residential service staffing numbers and documents as appropriate. Assists with completion of target staffing documents.

• Prepares the daily Campus Support and Switchboard logs documenting the activities of the Campus Support and Switchboard operator for each shift. Disseminates the logs appropriately.

• Greets visitors coming into the Administration Building, issues visitor badges, answers general questions of visitors, contacts units/program areas of visitors. Assists family/staff with questions (i.e. trips/home visits, etc).

• Other duties as assigned.

This position for this posting is located at Whitten Regional Center, an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF-IID) of BHDD-OIDD located in Clinton, SC serving residents with intellectual and developmental disabilities.

Requirements

Qualifications

Additional Information

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening – to include a drug screening; background record checks (to include fingerprinting), South Carolina Department of Social Services’ Child Abuse and Neglect Central Registry screening, U.S.

Department of Health and Human Services Office of Inspector General “List of Excluded Individuals/Entities” screening; South Carolina Department of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials.

We reserve the right to rescind an offer of employment in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with consumers of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities, tuberculosis (TB) skin or blood testing must be completed prior to beginning employment.

All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment.

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, employees of The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities supports a Referral Incentive Reward and a Retention Bonus program.

You may contact Human Resources for further information. Supplemental Questions: Supplemental questions are considered part of your official application.

Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education.

A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Behavioral Health and Developmental Disabilities, Office of Intellectual and Developmental Disabilities offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)