SUPV IT CYBERSECURITY SPECIALIST (CUSTSPT)

Full Job Description

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service.

It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

It is in the Supervision/Management Work Category at the Expert Work Level within the CES Occupational Structure.

It is located in the DISA - J6 Command, Control, Communications and Computers Enterprise (C4E) Directorate. In order to qualify for this position, you must meet the requirements described below.

Basic Requirements: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position.

Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.

Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.

Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.

Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues.

I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.

AND Qualifying Experience: To qualify at the GG-14, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position.

Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as: Experience planning, designing, developing and implementing new IT processes and technologies, AND experience coordinating and conducting evaluative research or analyzing processes and policies.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume.

All qualifications must be met within 30 days after the closing date of this announcement. Major Duties:

• Ensures that staff is effectively utilized to meet the J6 strategic, operational, organizational needs and customer expectations; structuring assignments to create effective positions.
• Provides supervision and oversight of civilian, and contractor personnel involved in highly technical and complex efforts pertaining to the production of policy and guidance, development of long range plans and programs.
• Directs and supervises employees highly skilled in the customer account management, advocacy and customer relationship management discipline.
• Develops and maintains comprehensive operational and strategic plans and standard operating procedures regarding customer account management functions.
• Represents DISA J6 Enterprise/Office/Division to senior officials of the client base, providing timely and effective liaison between the DISA J6 Enterprise/Office/Division and the client.