Supervisory Mission Support Specialist

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Blaine Sector, Mission Readiness Operations.

Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement.

Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

Required Experience: To qualify for the GS-13 grade level you must possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Conducting or participating in the evaluation of administrative programs, systems, and methods and identifies ways to improve the efficiency and effectiveness of these services at the local level.

Managing projects and assignments related to the management and program operations of USBP.

Representing USBP in dealings with vendors and organizations within the agency that have primary responsibility for these services.

Coordinating and performing a wide variety of administrative and management services essential to to the operations of the USBP office including management information systems, telecommunications, budget, finance, procurement, workforce management, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements. Education Substitution: not available for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/27/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period. Major Duties:

Relocation expenses have been authorized for this position. See the Relocation Expenses Reimbursed section of this announcement and U.S. Border Patrol Paid Moves for additional details.

In addition, a VRP verification process has been established.

Please be informed that within 90 days after your report date, you will be requested to provide valid documentation confirming that you have established a residence closer to the new duty location.

Further information on this process will be provided to you during the selection process.

This position includes funded relocation; however, due to the current funding levels, relocation may not be available at the time of selection.

As soon as funding becomes available, you will be contacted by the CBP Hiring Center to coordinate an enter on duty (EOD) date and complete the necessary relocation forms.

This position uses your knowledge and experience supervising administrative positions that provide services in direct support of operational programs.

This position starts at a salary of $119,630.00 (GS-13, Step 1) to $155,521.00 (GS-13, Step 10).

The Supervisory Mission Support Specialist serves as a first-line supervisor, duties and responsibilities include: Supervising a team that coordinates and performs a wide variety of administrative and management services essential to the operations of the office.

Performing essential services in support of office management, telecommunications, budget, finance, procurement, workforce management, training, logistics, property, space, records and files, travel and office equipment.

Overseeing a team that researches, evaluates, prioritizes, and recommends solutions for critical issues related to administrative matters.

Managing and supporting the monitoring of initiatives at the local and Headquarters levels as well as acting as a liaison for senior management.