Supervisory Operations Support Specialist
Federal Aviation Administration
Posted: April 10, 2026 (0 days ago)
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Department of State - Agency Wide
Department of State
Location
Salary
$169,279 - $197,200
per year
Type
Full-Time
More Management & Supervision jobs →Closes
Base salary range: $104,604 - $135,987
Typical requirements: 1 year specialized experience at GS-13. Senior expert or supervisor.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves leading a team in the State Department's Passport Services to oversee operations, develop strategies, and manage contracts for efficient passport program support.
It requires supervising staff, analyzing performance, and ensuring policies prevent waste or fraud.
A good fit would be an experienced federal manager with strong leadership skills and a background in program evaluation and strategic planning.
This position is located in the Office of Strategic Planning and Program Support , Managing Director for Support Operations, Passport Services Directorate, Bureau of Consular Affairs (CA/PPT/S/PPS).
The incumbent serves as a Supervisory Management and Program Analyst with responsibility for providing senior level leadership, management, and oversight of the Office and its two Divisions through the exercise of the full range of supervisory and managerial responsibilities and authorities.
Applicants must meet all the required qualification requirements described below by the closing date of this announcement.
NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.
Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
Applicants must have 1 year of specialized experience equivalent to the GS-14 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following: Experience evaluating the effectiveness and efficiency of passport program operations.
Experience providing advice and guidance to senior program and policy officials in developing and executing effective strategic, operational, and financial plans.
Experience reviewing and evaluating contractor performance against established metrics.
Experience developing and implementing internal control systems to safeguard contract resources against waste, or fraud.
There is no substitute of education for specialized experience for the GS-15 position.
In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through." Major Duties:
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